Valet Driver

SP Plus•Chicago, IL
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. The company operates a large parking network across North America and Europe and is reinventing parking and other everyday experiences. The Valet Driver safely parks and retrieves vehicles while delivering attentive customer service. The role involves inspecting vehicles, explaining rates, following safe driving practices, communicating with customers, and helping ensure a smooth transportation experience. The position is located in Chicago, Illinois.

Requirements

  • Valid state driver’s license with current address and an acceptable driving record.
  • Proof of eligibility to work legally in the U.S.; valid documentation must be provided if hired.
  • Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract U.S. currency, and understand instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Ability to stand and walk regularly and use hands to handle cash and equipment; occasional sitting, climbing, or balancing; and occasional lifting or moving of up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it safely and note all findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major streets, landmarks, and freeways in the area to support a seamless transportation experience for customers.
  • Arrive on time for each scheduled shift in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Medical, dental, and vision plans.
  • Flexible spending accounts.
  • Long- and short-term disability insurance.
  • Life insurance and accident insurance.
  • 401(k).
  • Paid time off.
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