Valet Driver

Metropolis Technologies • Baltimore, MD

6d • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The company operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe.

The Valet Driver safely parks customers’ vehicles and provides a seamless, professional customer experience. The role involves inspecting vehicles, explaining rates, following safe driving practices, responding to customer needs, and reporting incidents or hazards to management. Drivers are expected to arrive on time in a clean uniform and remain in uniform throughout each shift. Additional duties may be assigned by management.

Requirements

• Valid state driver’s license with current address and an acceptable driving record.
• Proof of legal eligibility to work in the United States; valid documentation must be provided if hired.
• Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
• Ability to read, write, add, and subtract U.S. currency, and understand instructions, short emails, and memos.
• Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events.
• Ability to stand and walk regularly and use hands to handle cash and equipment; occasionally sit, climb or balance, and lift or move up to 25 pounds.

Nice To Haves

• Ability to safely drive a vehicle with a manual transmission.
• Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

• Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
• Inspect each vehicle before parking it and note any findings.
• Explain valet rates to customers.
• Observe traffic laws and safe driving practices.
• Report accidents, safety hazards, unusual occurrences, and policy violations to management.
• Use knowledge of major streets, landmarks, and freeways in the area to support customers’ transportation experience.
• Arrive on time for every scheduled shift in a clean uniform and remain in uniform throughout the shift.
• Assist management with additional duties as assigned.

Benefits

• Eligible employees may participate in medical, dental, and vision plans; flexible spending accounts; long- and short-term disability insurance; life insurance; accident insurance; a 401(k) plan; and paid time off.
• Eligible to earn tips in addition to the posted hourly rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed