Valet Driver

SP Plus•Raleigh, NC

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to enable checkout-free parking experiences. The Valet Driver helps provide safe, seamless parking and transportation experiences while interacting professionally with customers. The role involves inspecting and parking vehicles, explaining valet rates, addressing client requests and concerns, and communicating proactively. Drivers are expected to follow traffic laws, report safety issues and incidents, arrive on time in a clean uniform, and assist management with additional duties as assigned. The company has over 23,000 employees and operates at more than 4,000 locations across North America and Europe.

Requirements

  • Valid state driver’s license, current address, and acceptable driving record.
  • Proof of eligibility to work legally in the U.S., with valid documentation provided if hired.
  • Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it safely and note all findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major streets, landmarks, and freeways in the area to support customers’ transportation experience.
  • Arrive on time for scheduled shifts in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.
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