Valet Driver

SP Plus•Atlanta, GA
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. SP+ operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe. The Valet Driver helps deliver a seamless parking experience by safely parking customer vehicles, providing customer service, and working with the team and management.

Requirements

  • Hold a valid state driver's license, have a current address, and maintain an acceptable driving record.
  • Provide proof of eligibility to work legally in the United States if hired.
  • Communicate accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Be able to read, write, add, and subtract U.S. currency and understand instructions, short emails, and memos.
  • Follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shifts and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it safely and note any findings.
  • Explain valet rates to customers.
  • Follow traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major streets, landmarks, and freeways in the area to help provide customers with a seamless transportation experience.
  • Arrive on time for scheduled shifts in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Eligible employees may participate in benefits plans including medical, dental, and vision insurance; flexible spending accounts; long- and short-term disability; life insurance; accident insurance; a 401(k); and paid time off.
  • Tips in addition to the posted hourly rate.
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