Massachusetts Valet Driver

SP Plus•Cambridge, MA
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It is the largest parking network in America, with over 23,000 employees at more than 4,000 locations across North America and Europe. SP+ is seeking safe, customer-focused Valet Drivers who enjoy interacting with people. The role involves welcoming customers, parking vehicles safely, and helping provide a seamless transportation experience. The listed schedule is Thursday through Sunday, 2:30 p.m. to 11:00 p.m., in Cambridge, Massachusetts. The pay is $19.00 per hour plus tips; the stated range includes the hourly rate and estimated tips earned per hour.

Requirements

  • Hold a valid state driver's license with a current address and an acceptable driving record.
  • Provide valid documentation proving eligibility to work legally in the United States if hired.
  • Provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • Be able to read, write, add, and subtract U.S. currency and understand instructions, short emails, and memos.
  • Be able to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Meet the physical demands of the role, including regularly standing, walking, and using hands to handle cash and equipment; occasionally sitting, climbing or balancing, and lifting or moving up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission.

Responsibilities

  • Resolve client requests and concerns efficiently, identify solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note any findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major streets, landmarks, and freeways in the area to support customers' transportation needs.
  • Arrive on time for scheduled shifts in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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