Valet Driver

SP Plus•Knoxville, TN
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to create checkout-free parking experiences. The company operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe. The Valet Driver helps provide a seamless parking and transportation experience by safely parking vehicles, assisting customers, and communicating proactively. The role requires dependable attendance, a clean uniform, safe driving, and professional customer service.

Requirements

  • Have a valid state driver's license, a current address, and an acceptable driving record.
  • Provide proof of eligibility to work legally in the United States, including valid documentation if hired.
  • Provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Be able to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
  • Be able to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Meet the physical demands of the role, including regularly standing, walking, and handling cash and equipment; occasionally sitting, climbing or balancing; and occasionally lifting or moving up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, identify solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note all findings.
  • Explain valet rates to customers.
  • Follow traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know the area's major streets, landmarks, and freeways to help customers have a seamless transportation experience.
  • Arrive on time for each scheduled shift in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.
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