Valet Driver

SP Plus•Berkeley, CA
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Valet Driver provides safe, customer-focused valet service, helping deliver a seamless transportation experience. The position involves inspecting and parking vehicles, explaining rates, responding to customer needs, following safe driving practices, and maintaining a clean uniform and punctual attendance. The role is based in Berkeley, California.

Requirements

  • Valid state driver's license, current address, and acceptable driving record.
  • Proof of eligibility to work legally in the U.S., with valid documentation provided if hired.
  • Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Ability to stand and walk regularly and use hands to handle cash and equipment; occasionally sit, climb or balance, and lift or move up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shifts and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note all findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know the area's major streets, landmarks, and freeways to support a seamless transportation experience for customers.
  • Arrive on time for scheduled shifts in a clean uniform and remain in complete uniform throughout each shift.
  • Assist management with additional duties as assigned.

Benefits

  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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