Valet Driver/Shuttle Driver

Metropolis Technologies•Redwood City, CA
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. SP+ operates a parking network across North America and Europe. The Valet/Shuttle Driver (Non-CDL) works in both valet and shuttle driver roles, providing safe transportation and customer service. The position pays $21.00 per hour plus tips. Shifts include first, second, and third shifts, as well as weekends; open availability is sought. The role requires delivering responsive service to clients, inspecting vehicles before parking them, explaining valet rates, following safe driving practices, and reporting accidents or other concerns to management. Drivers should know local streets and landmarks, arrive on time in a clean uniform, and remain in uniform throughout their shift. The job is located in Redwood City, California.

Requirements

  • Hold a valid state driver's license with a current address and an acceptable driving record.
  • Be legally eligible to work in the United States and provide valid documentation if hired.
  • Communicate accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Be able to read, write, add, and subtract U.S. currency and understand instructions, short emails, and memos.
  • Follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events.
  • Be available for special shifts as needed, including second or third shifts and/or weekends.
  • Meet the physical demands of the role, including regularly standing, walking, and using hands to handle cash and equipment; occasionally sitting and climbing or balancing; and occasionally lifting or moving up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).

Responsibilities

  • Resolve client requests and concerns efficiently, look for solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note any findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know the area's major streets, landmarks, and freeways to support a seamless transportation experience for customers.
  • Arrive on time for each scheduled shift in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.
  • Work in both the valet and shuttle driver positions.

Benefits

  • Eligible employees may participate in medical, dental, and vision plans.
  • Flexible spending accounts.
  • Long- and short-term disability insurance.
  • Life insurance.
  • Accident insurance.
  • 401(k).
  • Paid time off.
  • Tips in addition to the posted hourly rate.
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