Amway Grand Plaza Valet Cashier

AHC Hospitality•Grand Rapids, MI

About The Position

The Valet Cashier greets and assists guests entering and exiting the valet motor lobby and parking garage, helps care for guests’ vehicles, and handles financial transactions while maintaining a positive, professional attitude. The role supports guest satisfaction and follows AHC Hospitality’s service standards and policies. It is a part-time position requiring weekend availability.

Requirements

Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to sit for up to 8 hours frequently.
Ability to walk and stand for up to 8 hours occasionally when working in the ramp.
Ability to stand and walk regularly; use hands and fingers to handle or feel objects; frequently reach with hands and arms; and regularly talk or hear.
Ability to occasionally sit, stoop, kneel, crouch, or crawl.
Ability to occasionally lift and/or move up to 25 pounds.
Close, distance, and peripheral vision.

Nice To Haves

High school diploma or equivalent.
Related experience.
TIPS or other alcohol safety certification.

Responsibilities

Maintain a cash register and credit card devices.
Provide a safe working environment.
Follow AHC guest service standards and departmental rules.
Inspect and maintain the cleanliness of the airlock, motor lobby, cashier booths, and surrounding areas; complete assigned cleaning tasks and deep cleaning.
Attend departmental meetings and read or listen to Smart Starts and relevant memos.
Actively monitor the motor lobby for guest arrivals and ensure guest satisfaction upon arrival and departure.
Work with fellow valet staff and use other AHC hotels and staff as resources.
Follow hotel green policies and ensure trash and recyclables are taken out.
Obtain TIPS certification if not already certified.
Perform additional responsibilities as assigned by the General Manager, Guest Care Manager, Manager on Duty, or Supervisor.