Amway Grand Plaza Valet Cashier

AHC Hospitality•Grand Rapids, MI

About The Position

The Valet Cashier greets and assists guests entering and leaving the valet motor lobby and parking garage, helps ensure guest satisfaction by caring for guests’ vehicles, and handles financial transactions while maintaining a positive, professional attitude. The position maintains cash registers and credit card devices, monitors the motor lobby for guest arrivals, and helps keep the airlock, motor lobby, and cashier booths clean and orderly. The associate follows AHC guest-service standards, hotel green policies, departmental procedures, and company policies; works actively with other valet staff; attends departmental meetings; and completes assigned daily responsibilities and cleaning tasks. The associate must be or become TIPS certified and may be assigned additional responsibilities by the General Manager, Guest Care Manager, Manager on Duty, or Supervisor. This is a part-time position requiring weekend availability. Benefits listed include discounted downtown parking, free employee meals, DailyPay, worldwide hotel discounts, and restaurant discounts.

Requirements

Must be able to sit for upwards of 8 hours frequently.
Must be able to walk and stand for upwards of 8 hours occasionally when working in the ramp.
Must be able to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
High school diploma or equivalent preferred.
Related experience preferred.
Must be or become TIPS certified.

Nice To Haves

High school diploma or equivalent.
Related experience.
TIPS or other alcohol safety certification.

Responsibilities

Greet and assist guests entering and exiting the valet motor lobby and parking garage.
Care for guests’ vehicles and help ensure guest satisfaction upon arrival and departure.
Maintain a cash register and credit card devices while handling financial transactions.
Provide a safe working environment.
Follow AHC guest-service standards, handbook policies, standard operating procedures, departmental rules, and hotel green policies.
Inspect and maintain the cleanliness of the airlock, motor lobby, and cashier booths, including deep cleaning and vacuuming.
Actively monitor the motor lobby for arriving guests and look for ways to assist them.
Attend departmental meetings and read or listen to Smart Starts and relevant departmental memos.
Complete daily responsibilities and cleaning task lists, including taking out trash and recyclables.
Work with fellow valet staff and use other AHC hotels and staff as resources.
Obtain or maintain TIPS certification.
Perform additional responsibilities as assigned by the General Manager, Guest Care Manager, Manager on Duty, or Supervisor.