Valet/Bellman - Ritz Carlton, Singer Island
About The Position
Metropolis is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe. The Bellman/Valet provides guests with a seamless arrival and departure experience by transporting luggage and escorting guests to their rooms in a professional, friendly manner. The role focuses on keeping guest belongings safe and delivering high-quality hospitality from arrival through departure. The position is at the Ritz Carlton on Singer Island and pays $15.00 plus tips. Flexible availability is required, with a strong preference for candidates available for PM shifts and weekends. The position involves regular standing and walking, handling objects, and talking and listening. Employees may occasionally lift or move up to 50 pounds and regularly work outdoors in extreme heat or cold, around traffic, noise, and vehicle fumes. Safety-conscious behavior is required while working in and around traffic.
Requirements
- Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
- Ability to read, write, add, and subtract U.S. currency, and comprehend instructions, emails, and memos.
- Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events.
- Flexible availability to work special shifts as needed, including second or third shifts and/or weekends.
- Valid state driver’s license, current address, and acceptable driving record.
- Proof of eligibility to work legally in the U.S., with valid documentation required if hired.
- Ability to regularly stand, walk, handle or feel objects, talk, and listen.
- Ability to occasionally lift and/or move up to 50 pounds.
- Ability to remain safety-conscious while working in and around potentially dangerous traffic situations.
Nice To Haves
- Previous customer service experience.
- Previous experience as a valet.
- Ability to safely drive a vehicle with a manual transmission.
Responsibilities
- Assist guests with luggage transportation.
- Escort guests to their rooms in a professional and friendly manner.
- Help provide a seamless guest arrival and departure experience.
- Ensure the safety of guests’ belongings.
- Provide accurate information to customers and co-workers.
- Respond professionally to customer problems or complaints.
- Follow written and verbal instructions and adapt calmly to changes, delays, and unexpected events.
- Work special shifts as needed, including second or third shifts and/or weekends.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
