Valet Attendant - Eugene, OR

Parking Management•Eugene, OR

1d•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet service, creating a positive guest experience as a first and last point of contact. The role includes greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, addressing inquiries, and ensuring vehicle security while following company policies and safety procedures. The position requires maintaining professional standards, completing training, attending staff meetings, and supporting operational needs. Work takes place in indoor and outdoor environments, including on-site parking facilities, and may involve varied weather, noise, moving vehicles, and exposure to the elements. The schedule may include nights, weekends, and holidays. This is a non-exempt position with an hourly rate plus opportunities for tips; rates vary by market and tips depend on service performance and customer interactions. The role is classified as full-time or part-time in the posting.

Requirements

High school diploma or GED.
A customer-service-oriented attitude and helpful demeanor are mandatory.
Valid driver’s license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations in a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Maintain professional appearance and comply with uniform and grooming standards.
Follow instructions, maintain work schedules, complete tasks on time, and adhere to safety procedures.

Nice To Haves

Customer service experience preferred.

Responsibilities

Inspect vehicles for damage and document parking locations on claim tickets.
Park and retrieve guest vehicles safely and efficiently, following proper key-handling procedures.
Follow safety protocols to protect personal and vehicle security.
Comply with attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
Support colleagues and contribute to a positive team environment.
Maintain regular attendance, follow company policies and PMC standards, and arrive on time in full uniform and properly groomed before clocking in.
Perform other tasks as needed to support operational goals and changing business needs.
Attend required staff meetings and complete assigned training modules on time.
Use a personal cell phone for work-related communication and work applications when required, subject to company reimbursement policy.