Valet Attendant - Portland, OR

Parking Management•Portland, OR
•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet service by greeting guests, parking and retrieving vehicles, managing traffic flow, and responding professionally to guest inquiries. As guests’ first and last point of contact, the attendant helps create a welcoming experience and protects vehicle security while following company policies and operational procedures. The role includes documenting vehicle condition and parking locations, maintaining valet areas, and working collaboratively with colleagues to provide high-quality service. The position is hourly, non-exempt, and offers opportunities for tips. The posting lists the schedule as full-time / part-time.

Requirements

  • High school diploma or GED.
  • A customer-service attitude and helpful demeanor are mandatory.
  • Valid driver’s license and reliable transportation.
  • Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
  • Pass and maintain a clean background check.
  • Ability to stand, walk, and lift up to 50 lbs. for extended periods.
  • Ability to work nights, weekends, and holidays.
  • Follow instructions, work schedules, safety procedures, and company policies.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Greet guests and assist with vehicle drop-off and retrieval.
  • Safely park and retrieve guest vehicles, following proper key-handling procedures and safety protocols.
  • Inspect vehicles for damage and document condition and parking locations on claim tickets.
  • Manage traffic flow and address guest inquiries professionally.
  • Handle challenging situations professionally and resolve problems promptly.
  • Maintain clean, organized, and presentable valet areas.
  • Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
  • Arrive on time in full uniform and properly groomed, maintain regular attendance, and uphold company standards.
  • Support colleagues and contribute to a positive team environment.
  • Attend required staff meetings and complete assigned training modules on time.
  • Perform other tasks as needed to support operational goals and changing business needs.

Benefits

  • Medical, vision, and dental insurance upon eligibility.
  • 401(k) upon eligibility.
  • Supplemental life and critical illness insurance.
  • Bonus opportunities.
  • Internal leadership development program.
  • Paid time off.
  • Paid training.
  • Tuition assistance through Bellevue University, up to $5,250 per year.
  • Nationwide discounts through Perks at Work.
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