Valet Attendant - Eugene, OR
About The Position
The Valet Attendant provides courteous, efficient, and safe valet service by greeting guests, inspecting vehicles, parking and retrieving vehicles, and helping manage traffic flow. As a first and last point of contact, the attendant creates a welcoming and professional guest experience, handles inquiries and problems appropriately, and safeguards vehicles by following company procedures. The role also includes keeping valet areas presentable, maintaining accurate timekeeping and tip reporting, attending staff meetings, and completing assigned training. The position is hourly, non-exempt, and offers tips; rates may vary by market and tips depend on service performance and customer interactions.
Requirements
- High school diploma or GED.
- A customer-service attitude and helpful demeanor are mandatory.
- Valid driver's license and reliable transportation.
- Acceptable motor vehicle record, with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Ability to stand, walk, and lift up to 50 pounds for extended periods.
- Ability to work nights, weekends, and holidays.
- Maintain professional appearance and comply with uniform and grooming standards.
- Ability to adapt to changing environments, manage competing demands, and respond flexibly and professionally to unexpected situations.
Nice To Haves
- Customer service experience.
Responsibilities
- Greet guests and provide professional, courteous assistance during vehicle drop-off and retrieval.
- Safely and efficiently park and retrieve vehicles, follow key-handling procedures, and comply with safety protocols.
- Inspect vehicles for damage and document parking locations on claim tickets.
- Help manage traffic flow and respond professionally to guest inquiries and challenging situations.
- Follow attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
- Keep valet areas clean, organized, and presentable.
- Arrive on time in full uniform and properly groomed before clocking in; maintain regular attendance and comply with company policies.
- Support colleagues, contribute to a positive team environment, and recognize team accomplishments.
- Attend required staff meetings and complete assigned training modules on time.
- Perform other tasks as needed to support operational goals and changing business needs.
- Use and maintain equipment properly, follow instructions, and report unsafe conditions.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental insurance, including life insurance and critical illness coverage.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
