Valet Attendant-(Jefferson Bucks Hospital)

Towne Park • Langhorne, PA

2d • Onsite

About The Position

The Valet Attendant, also referred to as a Guest Service Associate, provides attentive, friendly, and efficient hospitality services to guests at Jefferson Bucks Hospital. The role parks and retrieves guest vehicles safely and promptly, assists with luggage and bell services as needed, and helps guests with directions, transportation, reservations, facility information, and other requests. The position is scheduled three days per week, from 8:00 a.m. to 4:30 p.m. The hourly base pay is $10 plus tips.

Requirements

• High school diploma or GED.
• Valid driver's license for the state of application, or within a commutable distance of that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read, write, and comprehend standard English, simple instructions, short correspondence, and memos; ability to write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations to guests, clients, and employees.
• Ability to perform basic arithmetic, including calculations involving American currency, and to understand 24-hour and military time and rates based on elapsed time.
• Ability to perform parallel parking.

Nice To Haves

• Ability to operate a manual transmission is highly desirable.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and use their last names during interactions.
• Welcome guests using the appropriate salutation, follow Towne Park phone etiquette, and remain in designated areas when not completing other tasks.
• Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage, and open vehicle and hotel doors for guests.
• Help guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested, and shuttle guests to location-approved destinations.
• Explain parking rates and vehicle retrieval procedures; manage claim checks and vehicle keys according to procedure.
• Maintain complete and accurate valet ticket and vehicle records, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; record vehicle locations on key tags after parking.
• Calculate and collect vehicle revenue when needed.

Benefits

• Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Eligible employees may enroll in the company's 401(k) retirement savings plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED