Valet Parking Attendant - Charleston, SC

Parking Management • Charleston, SC

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About The Position

The Valet Attendant (Guest Service Associate) welcomes guests and provides courteous, professional service while safely parking and retrieving vehicles. The role uses technology and point-of-sale systems to record and track vehicles, documents vehicle condition and parking locations, and safeguards vehicles, keys, and guest property. Attendants may also assist with bell services and luggage storage, respond to guest questions or concerns, and keep the valet area clean, organized, and safe. The position is based in Charleston, South Carolina, and is offered as full-time or part-time work. Shifts may include mornings, afternoons, overnight, weekdays, weekends, and holidays. Base pay is up to $13.00 per hour, plus tips, depending on assigned location.

Requirements

• Valid driver's license and an acceptable driving record based on PMC's established driving standards.
• Ability to safely operate and park a variety of vehicles.
• Strong customer service and communication skills.
• Professional, courteous, and positive demeanor.
• Dependable, punctual, and accountable work habits.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Exceptional customer service and guest relations skills.
• Strong verbal communication and interpersonal skills.
• Safe and confident vehicle operation.
• Attention to detail.
• Time management and organizational skills.
• Ability to multitask and prioritize.
• Teamwork and collaboration skills.
• Problem-solving and conflict-resolution skills.
• Safety awareness and sound judgment.
• Adaptability and flexibility.
• Ability to maintain composure and professionalism under pressure.
• Successful completion of a background check after a conditional offer of employment.
• Ability to stand and walk for extended periods, run as needed, work outdoors in varying weather conditions, and safely enter and exit vehicles.
• May need to bend, reach, stoop, kneel, climb stairs, and lift and carry up to 50 pounds when assisting guests with luggage.
• Sufficient vision, hearing, balance, and coordination to safely perform essential job functions.

Nice To Haves

• Previous customer service, hospitality, valet, or parking experience.
• High school diploma or GED.

Responsibilities

• Welcome guests and provide friendly, professional, attentive service.
• Safely operate, park, and retrieve guests' vehicles.
• Use technology and point-of-sale systems to accurately log and track vehicles.
• Assist guests with bell services and luggage storage as needed.
• Follow traffic safety, vehicle handling, key security, and company procedures.
• Inspect vehicles and accurately document existing damage and parking locations.
• Safeguard guest vehicles, keys, and property while in PMC's care.
• Answer guest questions, address concerns, and provide solutions professionally.
• Maintain a clean, organized, and safe valet area.
• Communicate effectively with teammates, hotel staff, and guests to support a seamless guest experience.

Benefits

• Opportunity to earn tips through a digital tipping experience.
• Access to a portion of earned wages before payday through Daily Pay.
• Training and development opportunities at every level, with promotion-from-within opportunities.
• Benefits available after the applicable 11-month measurement period, subject to PMC eligibility requirements and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed