Valet Attendant - Philadelphia, PA

Parking Management•Philadelphia, PA

1d•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet service while helping create a welcoming and professional guest experience. The role includes safely parking and retrieving guest vehicles, securing vehicles and keys, assisting guests with drop-off and retrieval, managing traffic flow, and responding professionally to inquiries. Attendants are expected to follow company policies and safety procedures, maintain a polished appearance, and contribute to smooth parking operations and a positive team environment. The position involves working indoors and outdoors, including at on-site parking facilities, and may include exposure to varied weather, noise, moving vehicles, and the elements. The role may require use of a personal cell phone for work-related communication and applications, with reimbursement handled according to company policy. Compensation is hourly pay plus tips; the posting states that valets can average $13.00–$20.00+ per hour after base pay and tips combined, with rates varying by market and tips depending on service and guest interactions.

Requirements

High school diploma or GED.
A customer-service-oriented attitude and helpful demeanor are mandatory.
Valid driver's license and reliable transportation.
Acceptable motor vehicle record, with no more than three moving violations in a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Ability to adapt to changing work environments, manage competing demands, and respond professionally to unexpected situations.
Maintain professional appearance and comply with uniform and grooming standards.

Nice To Haves

Customer service experience preferred.

Responsibilities

Inspect vehicles for damage and document parking locations on claim tickets.
Safely park and retrieve guest vehicles and follow proper key-handling procedures.
Follow safety protocols to protect personal safety and vehicle security.
Follow attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality guest service.
Support colleagues and contribute to a positive team environment.
Maintain regular attendance, follow company policies and PMC standards, and arrive on time in full uniform and properly groomed before clocking in.
Perform other tasks as needed to support operational goals and changing business needs.
Attend required staff meetings and complete assigned training modules on time.
Use and maintain equipment properly, follow instructions and schedules, complete tasks promptly, and report unsafe conditions.
Communicate and coordinate with team members, managers, clients, and guests as required.