Valet Attendent

VPNE•Boston, MA

About The Position

The Garage Valet Attendant is a customer service position responsible for parking and retrieving customers’ vehicles. The role focuses on providing a positive, efficient, safe, and secure parking experience, making a strong impression through friendly and professional interactions with guests and customers. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The position also includes maintaining an organized operation, completing assigned cleaning duties, and following safety, attendance, and uniform standards.

Requirements

Must be at least 18 years old.
Proficient in English, both verbally and in writing; able to read, write, and verbally communicate in English.
Able to maintain a smile during customer interactions.
Upbeat personality, willingness to go the extra mile, and strong work ethic.
Ability to move quickly and stand for long periods.
Ability to organize cars efficiently.
Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
Ability to lift a minimum of 50 lbs.
Possess a valid driver’s license.
Able to pass a criminal background check and RMV check.
Ability to create relationships with customers and stay organized.
Clean driving record deemed insurable by VPNE’s current insurance provider.

Responsibilities

Park customers’ vehicles in designated spots safely and securely, minimizing the potential for accidents.
Keep track of keys and vehicles throughout the garage.
Provide an exceptional guest experience through positive and friendly interactions.
Maintain organization at the operation and organize cars efficiently.
Create a positive environment for customers and teammates.
Use professional communication and VPNE-approved language choices.
Help facilitate the transition at the end of the shift.
Provide information about garage hours, rates, and special promotions upon request.
Maintain a neatly groomed appearance and meet uniform standards while on the job premises.
Complete cleaning duties as assigned.
Follow the VPNE attendance policy.
Adhere to safety protocols and procedures, wear appropriate safety gear, and promptly report hazards or incidents.
Fill out damage or accident supports.