Valet and Shuttle Driver

LAZ Parking Midwest•Denver, CO

About The Position

The Valet & Shuttle Attendant provides safe, efficient, customer-focused parking and transportation services. The role combines valet parking, passenger transportation, customer assistance, and operational support. The attendant creates positive experiences for customers, tenants, visitors, and employees by transporting passengers, parking and retrieving vehicles, and supporting efficient movement throughout the property. The position supports commercial parking and transportation operations. Attendants work indoors and outdoors, interact with customers and operational teams, and may work mornings, afternoons, evenings, weekends, holidays, and varying shifts based on business needs. The role requires a valid driver's license meeting company standards, at least two years of driving experience, effective English communication, customer service skills, and the ability to operate passenger shuttles and customer vehicles safely. Physical tasks include standing, walking, running, sitting and driving for extended periods; lifting, pushing, and pulling up to 50 pounds; and assisting with luggage and other belongings. LAZ Parking describes opportunities for career growth, advancement, training, and employee development. The position is non-exempt. Full-time benefits include medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, short- and long-term disability coverage, and life insurance options. Other listed resources and programs include PayActiv, company uniforms, an Employee Assistance Program, health coaching, wellness resources, and employee recognition and development programs. Part-time employees may qualify for benefits if they meet plan requirements.

Requirements

  • Valid driver's license with a driving record that meets company standards.
  • At least two years of driving experience.
  • Strong customer service and interpersonal skills.
  • Ability to communicate effectively in English.
  • Ability to safely operate passenger shuttle vehicles and customer vehicles.
  • Ability to work outdoors in varying weather conditions.
  • Ability to work flexible schedules based on operational requirements.
  • Ability to lift and assist with packages, luggage, and customer belongings when necessary.
  • Ability to stand, walk, and run for extended periods; sit and drive for extended periods; lift, push, and pull up to 50 pounds; bend, stoop, squat, and move frequently; and safely enter and exit a variety of vehicles.

Nice To Haves

  • Previous valet parking experience.
  • Shuttle driving or passenger transportation experience.
  • Parking operations, transportation, hospitality, customer service, or commercial property experience.
  • Experience operating both automatic and manual transmission vehicles.
  • High school diploma or GED.
  • Bilingual skills.

Responsibilities

  • Greet customers, tenants, employees, and visitors in a friendly and professional manner.
  • Provide directions and general property information and answer transportation and parking-related questions.
  • Respond to customer concerns promptly and professionally, promote positive customer experiences, and build positive relationships with customers and coworkers.
  • Safely park and retrieve customer vehicles.
  • Issue valet tickets and explain vehicle retrieval procedures.
  • Manage vehicle keys according to company procedures and conduct vehicle inspections when required.
  • Maintain organized traffic flow and vehicle staging areas, keeping valet areas safe and customer-focused.
  • Handle customer vehicles carefully and follow safety, security, and operational procedures.
  • Safely operate company shuttle vehicles on designated routes and transport customers, tenants, employees, and visitors.
  • Assist passengers with boarding and exiting shuttle vehicles, and assist with luggage, packages, and personal belongings when appropriate.
  • Conduct pre-trip and post-trip vehicle inspections, monitor vehicle conditions, and promptly report maintenance concerns.
  • Follow transportation procedures and safety standards, communicate route updates and transportation information as needed, and keep shuttle vehicles clean and service-ready.
  • Collaborate with parking operations and transportation teams; support daily operational needs, special projects, and teammates during peak periods.
  • Maintain professionalism when working independently or as part of a team, represent LAZ Parking with integrity, and perform additional duties as assigned.

Benefits

  • Career growth and advancement opportunities.
  • Paid training and ongoing development.
  • PayActiv access to earned wages before payday.
  • Free company uniforms.
  • Employee Assistance Program (EAP).
  • Health coaching and wellness resources.
  • Employee recognition and development programs.
  • Medical, dental, and vision insurance for full-time employees.
  • 401(k) retirement plan for full-time employees.
  • Paid time off (PTO) for full-time employees.
  • Short-term disability coverage for full-time employees.
  • Long-term disability coverage for full-time employees.
  • Life insurance options for full-time employees.
  • Part-time employees averaging the required hours under company benefit plans may become eligible for benefits in accordance with plan guidelines.
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