Shuttle Driver

SP Plus•Knoxville, TN
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. The Shuttle Driver is responsible for safely operating shuttle buses and transporting passengers. The role also includes inspecting, fueling, and cleaning buses; logging trip counts; assisting passengers with disabilities and, where applicable, luggage; and providing courteous customer assistance. The driver must report to work as scheduled, on time, and in uniform, and maintain a valid state-issued driver’s license and acceptable DMV record. The position may require shift availability based on location needs, including third shift and/or weekends where applicable. The job requires less than a high school education or one month of related experience, training, or an equivalent combination. Employees must maintain a neat and clean appearance and complete uniform. Physical duties include standing, walking, handling cash and equipment, occasional sitting and climbing or balancing, and possibly lifting or moving up to 75 pounds.

Requirements

  • Less than a high school education or one month of related experience or training, or an equivalent combination of education and experience.
  • Valid state-issued driver’s license with current address, carried while on duty, and an acceptable DMV record.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations.
  • Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including performing these operations using units of American money.
  • Maintain a neat and clean appearance and wear the complete uniform at all times.
  • Ability to perform the physical functions described, including standing, walking, handling cash and equipment, occasional sitting and climbing or balancing, and occasionally lifting or moving up to 75 pounds.

Responsibilities

  • Safely operate shuttle buses and transport passengers.
  • Perform vehicle inspections, maintain clean bus interiors, fuel buses, and log trip counts.
  • Assist passengers with disabilities and, where applicable, help customers with luggage and other travel items.
  • Report to work every scheduled day, on time and in uniform.
  • Carry a valid state-issued driver’s license while on duty and maintain an acceptable DMV record.
  • Courteously answer customers’ questions and direct them to the Facility Manager when necessary.
  • Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Communicate debris, water, oil spills, and similar issues to the garage office.
  • Substitute for Cashiers or Valets when necessary and authorized.
  • Maintain thorough knowledge of garage areas and nearby major streets, landmarks, and freeways.
  • Assist the Facility Manager with other duties as needed.
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