Vacation Sales Coordinator (In House)

Marriott Vacations Worldwide•Phoenix, AZ

About The Position

The Vacation Sales Coordinator assists in creating memorable vacation experiences for owners and guests by scheduling sales presentations, managing customer expectations, and supporting sales presentation and volume production goals. The role ensures that owners and guests attending presentations meet eligibility requirements and are interested in learning about the company’s products and services. It uses persuasive techniques to maximize revenue while maintaining guest loyalty. The coordinator welcomes guests, anticipates and addresses their needs, interacts professionally and promptly with colleagues and guests, contributes to team goals, and follows company policies and safety procedures. The role may require background and drug screening in accordance with state and local requirements.

Requirements

  • Highly motivated.
  • Sales or customer service experience.
  • Enjoy interacting with guests in person or by phone.
  • Available to work various shifts, holidays, and weekends.
  • Able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.

Nice To Haves

  • Concierge experience.
  • Sales experience.

Responsibilities

  • Schedule sales presentations and manage customer expectations.
  • Provide service that supports budgeted sales presentation and volume production goals.
  • Ensure owners and guests attending sales presentations meet eligibility requirements and are open to learning about products and services.
  • Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.
  • Welcome and greet guests, anticipate their needs, and address those needs.
  • Interact professionally and promptly with colleagues and guests.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Benefits

  • Uncapped earning potential, including wages, monthly incentives, annual bonuses, and contests.
  • Medical, dental, and vision benefits.
  • 401(k) opportunities.
  • Travel discounts.
  • Credit union membership.
  • Tuition reimbursement.
  • Professional counseling and family support.
  • Growth and development opportunities.
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