Vacation Sales Concierge/ In House Marketing Coordinator

Marriott Vacations Worldwide•Las Vegas, NV

About The Position

As a Coordinator Marketing In House, you will help provide Owners and guests with experiences and events that create memorable vacation memories. The role schedules sales presentations, manages customer expectations, and provides service aimed at exceeding budgeted sales presentation and volume production goals. It also ensures Owners and guests attending presentations meet eligibility requirements and are open to learning about the company’s products and services. The Coordinator uses persuasive techniques to maximize revenue while maintaining guest loyalty. The position includes welcoming and greeting guests, anticipating and addressing their needs, interacting professionally and promptly with colleagues and guests, contributing to team goals, and following company policies and safety procedures. Candidates should be motivated, have sales or customer service experience, and enjoy interacting with guests in person or by phone. The position may require background and drug screening in accordance with state and local requirements.

Requirements

  • Sales or customer service experience.
  • Enjoy interacting with guests in person or by phone.
  • Available to work various shifts, holidays, and weekends.
  • Ability to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for an extended period.
  • May be required to undergo background and drug screening in accordance with state and local requirements.

Nice To Haves

  • Concierge experience.
  • Sales experience.

Responsibilities

  • Schedule sales presentations and manage customer expectations.
  • Provide a high level of service to exceed budgeted sales presentation and volume production goals.
  • Ensure Owners and guests attending sales presentations meet eligibility requirements and are open to learning about products and services.
  • Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.
  • Welcome and greet guests, anticipate their needs, and address them.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Benefits

  • Uncapped earning potential, including wages, monthly incentives, annual bonuses, and contests.
  • Medical, dental, and vision opportunities.
  • 401(k) opportunities.
  • Travel discounts.
  • Credit Union Membership.
  • Tuition reimbursement.
  • Professional counseling and family support.
  • Growth and development opportunities.
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