Uzbek Interpreter

LanguageLine Solutions

2d•$18 - $21•Remote

About The Position

LanguageLine Solutions is hiring a Work at Home Bilingual Uzbek-English Video-Phone Interpreter. This role involves using your language skills to improve the lives of limited-English speakers and the Deaf and Hard-of-Hearing. LanguageLine Solutions is a certified Great Place to Work and a top work-from-home employer. Interpreters serve clients in healthcare, 911, first responders, education, government agencies, and various businesses. The company provides industry-leading training, opportunities for advancement, and operates in a certified ASTM and ISO environment, supported by a Senior Language Specialist and Help Desks.

Requirements

Fluency in Uzbek and English and skilled in the associated cultural dynamics.
Ability to provide cultural competency and assess regional and accent differences.
Excellent listening, retention, and note-taking skills.
Ability to concentrate, stay detached, remain neutral and objective.
Ability to remain on calls that involve sensitive subjects.
Must be able to adapt to any LLS technology enhancements.
Must be at least 18 years of age.
Legally authorized to work in the United States.
Must have work authorization that does not now or in the future require sponsorship of a visa.
High school diploma or equivalent.
Ability to read and write the requested languages – highly preferred.
Based on your location, a post-offer, a pre-employment background check and/or drug screen may be required.
Dedicated personal device for business purposes.
Desktop / Laptop Computers with Windows, MacOS, or ChromeOS.
Tablets (iPadOS or Android) are acceptable.
Smartphones (iOS or Android) are also acceptable.
Restricted brands: Kaspersky products. Huawei hardware.
High speed Internet connection (download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, Ping value of no more than 300 ms, Jitter value of no more than 30 ms).
Must have access to a quiet space free from background noise or distraction.
Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer and webcam the majority of the workday.
Must use a headset for prolonged periods of time.
Must be able to operate company provided software and systems.
Must have sufficient manual dexterity to type or write.
Able to lift up to 26 lbs.

Nice To Haves

Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
Ability to read and write the requested languages – highly preferred.

Responsibilities

Handle calls on demand and render the meaning of conversations between Uzbek and English speakers.
Break communication barriers in industries such as Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
Process information quickly and concisely, recognizing sensitive cultural differences.
Maintain professionalism and courtesy at all times, using appropriate terminology.
Understand common industry procedures and practices.
Handle simple or complex, technical or non-technical subjects via video and audio.
Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
Participate in online, video, and audio training sessions.
Deliver interpretation services via video and expediently type data on a dedicated device.
Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
Maintain a professional demeanor throughout all sessions.
Remain calm during sessions, even if speakers are incoherent or upset, especially in emergency situations.
Maintain punctuality and availability during scheduled work hours.
Follow client instructions in compliance with protocol.
Understand protocol and terminology for various industries including Medical, Insurance, Finance, and Law.
Demonstrate commitment to cultural sensitivity and working in a diverse environment.
Manage potentially emotional and/or stressful calls, possibly for extended periods without breaks.
Handle high call volumes and maintain company standards of service in a dynamic environment.