Interpreter
About The Position
Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service. As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county. Gaston County Public Health is committed to protecting, promoting and preserving the health and well-being of all Gaston County residents.
Requirements
- High School diploma or GED is required.
- Demonstrated fluency in English and Spanish required.
- Candidate is required to pass a conversational test before hire.
- Must have a valid driver’s license.
- Must be fluent in Spanish and English.
Nice To Haves
- Comprehensive knowledge of medical terminology in both English and Spanish is preferred
- knowledge and acceptance of diverse cultures is essential.
Responsibilities
- Provide real-time, accurate interpretation (in-person, phone, and/or virtual) between clients and staff
- Interpret for a variety of MCH services including WIC appointments, home visits, case management, support groups, and classes
- Convey information clearly and completely, maintaining tone, intent, and meaning without adding or omitting content
- Assist with sight translation of basic documents (forms, educational materials, consent forms)
- Collaborate with MCH teams (WIC, Nurse-Family Partnership, Healthy Beginnings, Child Health, etc.) to support service delivery
- Assist with client flow, scheduling coordination, and follow-up as needed
- Support group sessions, outreach events, and community engagement activities as an interpreter
- Support culturally responsive communication between staff and clients
- Help clarify cultural nuances that may impact understanding of health information or services
- Promote a respectful, welcoming environment for all clients
- Assist with outreach to non-English-speaking communities
- Help translate outreach materials or provide input on culturally appropriate messaging
- Represent MCH programs at community events when needed
- Document interpretation encounters per agency guidelines
- Maintain strict confidentiality in accordance with HIPAA and organizational policies
- Adhere to interpreter code of ethics and standards of practice
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
