Interpreter

Canadian Museum for Human Rights•Winnipeg, MB

15h•Onsite

About The Position

The Canadian Museum for Human Rights (CMHR) is centered around the idea that respect and understanding of human rights can serve as a positive force for change in the world. The Interpreter will collaborate with others in the organization to support our collective efforts to build a workplace culture that is inclusive, equitable, innovative and focused on inspiring action. Reporting to the Manager, Education Program Delivery, with daily supervision by Assistant Managers, Interpreters deliver in-person and virtual tours focused on Museum exhibits and human rights content to a wide range of audiences in order to provide engaging and meaningful visitor experiences and opportunities for learning, dialogue and reflection. The incumbents will be strong and thoughtful communicators, critical thinkers and innovators, and will bring a collaborative approach to their role.

Requirements

Minimum of 2 years of studies in human rights, history, museum studies, education or another relevant field, or an equivalent combination of education and experience in a relevant area.
Experience delivering interpretation or education programs for a museum, school, historic site or related cultural or educational organization or attraction.
Commitment to human rights principles, including respect, equity, inclusion and dignity for all.
Strong oral presentation and communication skills with the ability to accurately inform, engage and encourage participation.
Ability to work effectively in ambiguous or changing situations, and with diverse individuals and groups.
Ability to work both independently and collaboratively in a team-oriented environment.
Ability to manage challenging dialogue and subject matter.
English Essential, French Essential: This position will have to present information, handle requests and understand requests in French and English from members of the public.
Official Language Proficiency: C – Oral Proficiency (Advanced), C – Written Comprehension (Advanced), B – Written Expression (Intermediate)

Nice To Haves

Minimum of 1 year of customer service experience.
Ability to use Microsoft Office (Word, Outlook, Teams) and search engine apps (iPad).
Knowledge of interpretation theory and best practices.
Knowledge of Canadian themes and human rights concepts explored in the Museum’s exhibits and programs
Experience delivering and/or moderating digital programs and presentations on a variety of platforms (including Zoom, Microsoft Teams, Google Meet).
The ability to communicate in additional languages, spoken or visual (e.g., ASL or LSQ).

Responsibilities

Contributes to a culture that promotes respect, equity, inclusion and innovation, and models anti-racist and accountable behaviours.
Maintains a high level of knowledge and familiarity with the Museum’s content.
Delivers onsite and virtual tours and programs on a variety of human rights-related themes to different audiences, including school groups from grades K-12.
Delivers various activities and events, including talks, demonstrations, workshops and hands-on interactions in the Museum to school groups, professional groups and the general public.
Delivers targeted presentations and activities on specific topics for specialized audiences, partners and stakeholders.
Facilitates discussion and dialogue and employs appropriate techniques to de-escalate emotional situations.
Leads and delivers programs employing informal and formal learning pedagogy, dialogue techniques and approaches.
Performs Gallery Lead duties.
Assists visitors navigate the Museum’s mobile program and other in-gallery media programs to participate in digital content offered on various platforms.
Provides feedback on the quality and effectiveness of programs.
Participates in program development and evaluation, as well as idea generation activities, and provides program delivery expertise in various stages of program development (as assigned).
Provides operational support for programs and activities throughout all Museum spaces. This may include moving furniture, setting up equipment, preparing props and program materials.
Other duties as assigned.