Interpreter

Rochester Regional HealthRochester, MN
Onsite

About The Position

To facilitate communication between health care providers and non-English speaking patients, helping to advocate for their needs at each point along the care continuum.

Requirements

  • Successful completion of Language Skills assessment prior to hire

Nice To Haves

  • Associates degree preferred
  • 2 years of interpreting experience in a medical setting preferred

Responsibilities

  • Interprets clinical and other interactions between patients, families, and staff.
  • Accepts referrals via pager, voice mail, and other methods for interpreting both emergency and scheduled interactions.
  • Prioritize requests and recommends utilization of other methods if appropriate.
  • On-call for patient service needs and responds in a timely manner.
  • Familiar with medical terminology and procedures.
  • Translates documents and other printed materials as requested by organization, arranging with outside translation vendors as needed.
  • Participates in cultural sensitivity training opportunities for organization staff relating to interactions with patients and families of various cultures.
  • Membership on related committees such as Cultural Diversity and Patient Education.
  • Conduit for interpretation of patients’ cultural needs to service staff.
  • Develops community liaison role, working with designees from community groups to assure culturally sensitive interactions between patients and staff.
  • Assists by providing input into joint grant projects or other activities.
  • Performs other duties as assigned.
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