UX Program Manager

Google•New York, NY

2d•$132,000 - $189,000

About The Position

At Google, UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. The UX Program Manager joins a multidisciplinary UX team and collaborates with Engineering and Product Management to create products informed by user insights. The role combines project management expertise with a focus on user experience to improve products used by billions. It involves planning projects, defining milestones, assessing risks, creating actionable insights, and ensuring deadlines are met, while coordinating UX disciplines and cross-functional partners. For the YouTube Ads Viewer Experiences team, the UX Program Manager keeps the viewer experience central across YouTube ad formats and surfaces. The role independently develops and executes end-to-end UX program plans of moderate complexity, balancing product goals with operational execution. It applies working knowledge of UX craft, research methodologies, and modern AI-enabled workflows to identify cross-project patterns, mitigate risks, and help UX teams work effectively at scale.

Requirements

Bachelor’s degree or equivalent practical experience.
4 years of program management experience within design or UX organizations.
Experience with User Research, or research-focused tools and user-centered methodologies.

Nice To Haves

Experience with the product development lifecycle.
Experience analyzing data and delivering recommendations for improvement.
Experience managing risks, such as operational, product, or team-health risks.

Responsibilities

Build, track, and manage project plans, schedules, and milestones for UX programs; anticipate bottlenecks, resolve dependencies, and drive accountability across UX disciplines.
Execute quarterly and annual UX prioritization and roadmap planning with UX leads, Product Management, and Engineering to shape product strategy early and align with product and business goals.
Establish and run UX quality and launch-readiness rhythms, including design reviews, Visual QA, and pre- and post-launch quality milestones, communicating requirements clearly across cross-functional partners.
Identify patterns across projects and objectively assess team workflows to drive scalable improvements across documentation, design systems, and AI-powered productivity tools.
Deliver clear, data-informed updates on program status, resourcing, and risks to cross-functional leads and executive management.