UX Design Manager

RSM•Chicago, IL

1d•Hybrid

About The Position

The UX Design Manager leads a UX design team delivering high-quality, user-centered digital experiences across products and platforms. The role sets strategic direction for user experience initiatives, oversees design execution, and partners with product and engineering leaders to deliver cohesive, intuitive, and accessible solutions. It combines hands-on design work with responsibility for team development, design standards, and user research practices. The manager guides UX strategy and design direction in alignment with user needs and organizational goals; oversees design deliverables and research; maintains design systems; and collaborates with product management, engineering, and business stakeholders to shape requirements, prioritize work, and guide implementation. The role also advocates for UX in planning and leadership forums, improves design processes and tools, monitors user feedback and performance data, and fosters innovation, experimentation, and inclusive design. RSM describes its benefits and compensation package as competitive. Most roles follow a hybrid workstyle, with employees aligned to an RSM office and meeting in person when it supports clients, teams, development, or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities, and client needs. The compensation range is $126,500–$223,900, with eligibility for a discretionary bonus based on firm and individual performance.

Requirements

Bachelor’s degree in UX/UI Design, Human–Computer Interaction, Graphic Design, or a related field, or equivalent experience.
Demonstrated experience leading UX design work across complex, multi-platform digital products.
Proficiency with industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, or InVision.
Experience leading or overseeing user research initiatives and synthesizing insights into actionable design strategies.
Strong communication, collaboration, and stakeholder-management skills.
Ability to guide and influence design direction across teams and disciplines.
Portfolio showcasing strategic design thinking, the end-to-end UX process, and leadership in design execution.

Responsibilities

Lead and manage a team of UX designers, set expectations, coach team members, and ensure high-quality design output.
Define UX strategy and design direction for products, features, or digital programs in line with user needs and organizational goals.
Oversee and contribute to user journeys, workflow diagrams, wireframes, prototypes, high-fidelity UI designs, and accessibility considerations.
Plan and oversee user research, including interviews, usability studies, concept testing, and analytics analysis, and incorporate findings into decision-making.
Maintain and evolve design systems, patterns, components, and standards across digital products.
Partner with product management, engineering, and business stakeholders to shape requirements, prioritize work, and support successful implementation.
Drive cross-functional collaboration to resolve design challenges and guide product direction using user-centered insights.
Present and advocate for UX perspectives in roadmap discussions, planning sessions, and leadership forums.
Identify process, tool, and workflow improvements that enhance team efficiency and design quality.
Track user feedback, metrics, and performance data to support continuous product improvement.
Foster innovation, experimentation, and inclusive design within the team.