UX Designer

NRG•Lehi, UT

About The Position

Vivint Smart Home, an NRG-owned company, is seeking a mid-level UX Designer to join its Brand & Digital Design team. The designer will partner with the Senior UX Designer, marketing stakeholders, and developers to improve how customers learn about Vivint, explore products, and build and purchase smart home systems. The UX Designer owns defined projects from discovery through developer handoff, translating customer needs and business goals into clear user flows and polished interfaces. The role requires independent work on assigned projects, timely feedback-seeking, and refining designs based on research, data, and implementation constraints. Work includes responsive marketing website and ecommerce experiences, from landing and product pages through package selection, cart, and checkout.

Requirements

  • A portfolio demonstrating UX thinking, strong interface design, and the design process from problem definition through final solution.
  • At least 2 years of relevant professional UX/UI design experience, including in-house, agency, or freelance work, with the ability to carry defined digital projects from discovery through design and handoff.
  • Proficiency in Figma, including auto layout, components, variants, and interactive prototyping.
  • Proficiency with AI tools to explore concepts, generate and refine interface ideas and prototypes, and streamline design workflows while applying sound UX judgment.
  • Understanding of user-centered design, responsive behavior, accessibility, information architecture, and interaction design.
  • Strong visual design skills in typography, layout, hierarchy, and brand application, with attention to detail across interface states.
  • A collaborative approach, openness to feedback, and ability to explain design decisions and work through constraints with stakeholders and developers.
  • Good organization, time management, and communication skills, with ability to balance customer needs, business goals, and delivery timelines.
  • A college degree in UX Design, Interaction Design, Graphic Design, Human-Computer Interaction, or a related field, or equivalent professional UX/UI design experience demonstrated through a strong portfolio.
  • No professional certifications are required.

Nice To Haves

  • Experience designing ecommerce, product discovery, configuration, or checkout experiences.
  • Experience contributing to design systems and reusable component libraries.
  • Experience planning usability tests, interpreting analytics, or designing experiments to improve digital experiences.
  • Working knowledge of HTML/CSS and how design decisions translate into web implementation.

Responsibilities

  • Design responsive experiences for Vivint’s marketing website and ecommerce journeys, including landing pages, product pages, package selection, cart, and checkout.
  • Translate customer needs, business requirements, and project briefs into user flows, wireframes, high-fidelity designs, and interactive prototypes.
  • Identify usability issues and opportunities through customer feedback, usability testing, analytics, and collaboration with partners.
  • Design clear navigation, content hierarchy, interactions, and interface states across desktop and mobile, considering accessibility throughout.
  • Partner with the Senior UX Designer, marketing stakeholders, copywriters, and developers to align solutions with customer needs and business goals.
  • Use and contribute to Vivint’s design system, including reusable components, patterns, and documentation that support consistency across web experiences.
  • Present design decisions clearly, incorporate feedback thoughtfully, and communicate progress, tradeoffs, and dependencies.
  • Prepare organized Figma files and developer-ready specifications; partner with developers during implementation and review the built experience for design quality.
  • Manage defined projects and deadlines independently, with guidance from the Senior UX Designer and design leadership.
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