UX Designer III, ProServe – Strategic Partners

Expedia•Chicago, IL

12d•$128,000 - $179,500•Hybrid

About The Position

Expedia Group is seeking a UX Designer III to join its B2B Experience Design team, dedicated to ProServe, a white-label template product that supports strategic partners’ travel experiences across multiple segments. The designer will focus on one or two strategic partners, such as airlines, financial institutions, and loyalty programs, and contribute across the partnership lifecycle—from exploratory vision work to detailed design delivery and launch. The role combines partner-facing concept development with production-ready UX design. The designer will develop pitch-ready concepts, mockups, and vision narratives, then translate approved directions into end-to-end flows, detailed specifications, and high-quality experiences. They will collaborate with product, account management, content, research, integration, solution architecture, and engineering teams; present work to partner stakeholders; and apply design-system patterns while accommodating partner branding and customization. The role is based in Chicago, Illinois, and is expected to be performed in person with the team at least three days per week. It is dedicated to ProServe strategic partner work rather than rotating across unrelated workstreams.

Requirements

Strong end-to-end UX design experience, including strategic vision framing and detailed, production-ready design delivery.
Experience pitching concepts and vision work directly to clients or partners, through an agency background or equivalent experience.
A polished portfolio demonstrating strong visual and interaction design craft and clear storytelling about problems and solutions.
Confidence and skill presenting work to partner stakeholders, including in higher-stakes or executive settings.
Ability to work across cross-functional teams without requiring heavy direction.
Ability to design detailed interaction behavior, component usage, edge cases, and exceptions, and to produce clear, complete developer handoffs.
Expertise in Figma and modern UX workflows for prototyping, collaboration, and design communication.
Experience working with design systems and reusable components, including adapting them to partner-specific brand requirements.
Grounding in human-centered design and motivation to deliver high-quality customer and partner experiences.
Bachelor’s degree or equivalent experience in Graphic Design, Visual Communication Design, User Experience, or a related field.

Responsibilities

Partner with product managers, account managers, integration team members, solution architects, and engineers to shape and deliver end-to-end experiences for assigned strategic partners.
Create concept pitches, vision narratives, and high-fidelity mockups that communicate possible future states to partners.
Move between exploratory vision work and detailed design delivery, including sketches, wireframes, flows, prototypes, and production-ready UI.
Present design work to partner stakeholders, adapting presentations for partner and internal audiences.
Apply and extend patterns in the B2B Design System and Expedia Group Design System while balancing platform consistency with partner-specific branding and customization.
Specify and quality-check primary flows, states, edge cases, accessibility, and design-system usage; remain engaged through development handoff and launch.
Build collaborative working relationships with product, account management, content design, research, integration, solution architecture, and engineering teams.
Use qualitative and quantitative insight, competitive context, and partner feedback to refine design direction and support design decisions.