About The Position

The Utility & Truck Account Manager manages a territory in the Dallas/Fort Worth area by developing customer relationships, expanding the customer base, and supporting customers with technical and educational resources. The role works with Ring Power technical and training experts, managers, and colleagues across departments and divisions to support customer learning and sales, service, marketing, and operational objectives. The Account Manager helps develop market goals and objectives, prepares an annual territory forecast and plan for manager approval, and maintains customer accounts, credit levels, sales opportunities, activities, and records in the CRM. The role requires professional conduct, ongoing personal and professional learning, and the ability to carry out division-specific duties and other assigned responsibilities. The position is regularly monitored, allows some discretion within established parameters, and has no supervisory responsibility. Work is scheduled during regular business hours, with frequent requirements to work nights, holidays, and weekends.

Requirements

  • High school diploma or GED.
  • One to two years of experience.
  • Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
  • Bachelor's degree or equivalent experience is listed as a required credential.

Nice To Haves

  • Sales experience.
  • Industry or technical experience.
  • Skill with Microsoft Office 365 Suite.
  • Customer relationship management experience.

Responsibilities

  • Manage the assigned territory, including conducting cold calls, building and strengthening customer relationships, and expanding the customer base.
  • Provide or coordinate technical and educational support for customers in collaboration with Ring Power technical and training experts.
  • Assist managers in developing annual market goals and objectives for specific accounts, products, and/or industries, with periodic progress reviews.
  • Develop and submit a yearly territory forecast and plan for manager approval.
  • Develop and maintain customer accounts, including establishing appropriate credit levels.
  • Track sales opportunities and activities in the CRM and keep records current.
  • Maintain professional conduct and appearance, and commit to personal and professional growth and learning.
  • Perform division-specific roles and responsibilities as directed by divisional managers and executives.
  • Collaborate with Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.
  • Perform other duties as assigned.
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