About The Position

The Utility & Truck Account Manager manages a sales territory in the Dallas/Fort Worth area by developing customer relationships, finding new customers, and supporting customers’ understanding of Ring Power products, services, and solutions. The role works with Ring Power technical and training experts and collaborates across departments and divisions on marketing, sales, service, and operations. The Account Manager helps develop market goals and objectives, prepares an annual territory forecast and plan, and maintains customer account and sales-opportunity information in the CRM. The position requires professional conduct, ongoing learning, customer focus, and fulfillment of division-specific duties as directed by divisional managers and executives. The role has no supervisory responsibility.

Requirements

  • High school diploma or GED.
  • 1–2 years of experience.
  • Bachelor’s degree or equivalent experience.
  • Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
  • Ability to perform complex problem solving with little guidance, sometimes using independent research and analysis.
  • Ability to work with some discretion in decision-making and prioritization within established parameters.

Nice To Haves

  • Sales experience.
  • Industry or technical experience.
  • Skill with Microsoft Office 365 Suite.
  • Customer relationship management experience.

Responsibilities

  • Manage the assigned territory, including making cold calls, strengthening customer relationships, and expanding the customer base.
  • Provide or facilitate technical and educational support to customers in collaboration with Ring Power technical and training experts.
  • Assist managers in developing annual market goals and objectives, including those for specific accounts, products, and industries, and participate in periodic progress reviews.
  • Develop and submit an annual territory forecast and plan for manager approval.
  • Develop and maintain customer accounts, establish appropriate credit levels, track sales opportunities and activities in the CRM, and keep records current.
  • Maintain professional conduct and appearance and commit to personal and professional growth and learning.
  • Perform division-specific roles and responsibilities as directed by divisional managers and executives.
  • Collaborate with Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.
  • Perform other duties as assigned.
  • Support and follow safe work behavior.
  • Communicate effectively, maintain credibility and positive customer relationships, negotiate, plan and organize work, and develop strategic market approaches.
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