Utility Service Worker

City of Pascagoula • Pascagoula, MS

4d

About The Position

The Utility Service Worker works in the Metering Services Department and performs water-meter and customer water-service work. Duties include changing, resetting, and reading meters; recording consumption; turning water services on and off; investigating service complaints; and discontinuing service for delinquent accounts or special emergencies. The worker also performs other duties assigned by the City Manager or Supervisor.

The role involves reading meters along assigned routes, making special readings, operating the Automatic Meter Reading (AMR) system, reviewing AMR reports for leaks and other problems, reporting leaks and safety concerns, locating new meters for account assignment, and making minor field repairs to meters. The listed salary range is $26,978.38–$39,862.18.

Requirements

• Good knowledge of water-service rules and regulations in the City area and vicinity.
• Good knowledge of the repair and operation of water meters.
• Ability to make simple arithmetic calculations rapidly and accurately.
• Ability to maintain cordial relations with the public and explain water-service rules.
• Good physical condition and ability to lift a minimum of 25 pounds.
• Some meter-reading or mechanical experience.
• High school completion, or an equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
• Valid driver’s license issued by the State of Mississippi.

Responsibilities

• Read water meters on an assigned route, record readings, and compute water usage.
• Make special meter readings as required.
• Operate the Automatic Meter Reading (AMR) system.
• Review AMR reports for high leaks, no usage, tampers, missed scans, and other problems.
• Report leaks and other safety concerns.
• Locate new meters for assignment of proper account numbers.
• Make minor repairs to various meters in the field.
• Change and reset water meters.
• Turn customer water services on and off.
• Investigate service complaints.
• Discontinue service on delinquent accounts or in special emergencies.
• Perform other duties assigned by the City Manager or Supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED