Utility Service Worker

City of Converse•Converse, TX

3d•Onsite

About The Position

The Utility Service Worker performs technical maintenance duties involved in constructing, maintaining, and operating water and wastewater systems under direct or general supervision. The role includes regular contact with customers and requires courteous, effective communication. The worker performs quality-control sampling, records daily operations at potable-water production facilities, wastewater lift stations, and the non-potable pump station, and maintains the cleanliness and order of those facilities and the Utility Operations Facility. The position requires routine work at wells, lift stations, generators, water and sewer infrastructure, and other city properties. The worker responds to after-hours calls and emergencies, maintains assigned vehicles and equipment, completes records and reports, follows safety procedures, and works cooperatively with City employees and the public. Regular, punctual, in-person attendance is required. The position may require outdoor work in extreme weather and physical activities including lifting up to 80 pounds.

Requirements

High school graduation, a GED certificate, or equivalent.
At least a Class C Driver’s License and a satisfactory driving record.
Possess or obtain a Class D Water Operator License within 12 months of completing a Basic Waterworks Operations class through an approved training organization, and maintain a valid license meeting state requirements for the system size.
Possess or obtain at least a Class 1 Wastewater Collection Operator License within 12 months of completing a Wastewater Collection class through an approved training organization, and maintain a valid license meeting state requirements for the system size.
Be available during off-duty hours and respond to business calls in a timely manner.
Satisfactory background-check and pre-employment physical/medical examination results.
Ability to gain and apply knowledge of occupational hazards and standard safety practices.
Basic knowledge of machines and tools, including their uses, repair, and maintenance.
Ability to listen attentively, communicate clearly, and read and understand basic written information.
Ability to recognize when something is wrong or likely to go wrong and follow safe work practices and procedures.
Basic arithmetic knowledge and ability to monitor gauges, dials, and other indicators.
Ability to perform routine equipment maintenance and determine when adjustments or maintenance are needed within the scope of expertise.
Ability to follow supervisor instructions and work independently, with or without supervision.
Ability to establish and maintain effective working relationships.
Ability to walk and work on uneven surfaces and sit, stand, or crouch for extended periods.
Ability to work outdoors in extreme heat, cold, and inclement weather.
Ability to lift, carry, or move objects weighing up to 80 pounds unassisted.
Ability to balance, stoop, bend, kneel, stand, reach, grasp, push, and pull unassisted; climb and descend ladders and stairs; and use hand tools effectively.
Ability to move quickly without assistance in emergency situations.
Ability to read, write, and speak English effectively and understand spoken English.
Ability to hear and speak clearly while operating a two-way radio.
Ability to record written data legibly and accurately.
Good visual acuity, hearing, listening, and motor coordination for precise hand-tool use and driving.
Ability to understand, learn, remember, and communicate job information; understand, remember, and follow instructions, rules, and regulations; and work effectively under pressure and deadlines.
Punctual, regular, on-site, in-person attendance.

Responsibilities

Install, operate, repair, and maintain water and wastewater systems.
Routinely maintain and operate wells, lift stations, and generators.
Assist with sample collection, pipe assembly, and installation of taps, meters, and other devices.
Repair breaks in water distribution and wastewater collection systems.
Clean and maintain City property, including well sites, water storage sites, sewer lift stations, the non-potable pump station, and the Utility Operations Facility.
Install, repair, and upgrade water and wastewater lines and meters.
Safely operate equipment and machinery as directed.
Install, repair, and maintain equipment at well sites, lift stations, and other locations within the worker’s ability.
Investigate and diagnose water and wastewater leaks, stoppages, and complaints, and make repairs within the scope of expertise.
Perform general and machine-aided labor and other construction duties as assigned.
Respond to after-hours callouts under department standby procedures and during declared emergencies.
Maintain assigned vehicles and equipment.
Maintain effective working relationships and communicate with City employees, supervisors, customers, and the public.
Operate a handheld water-meter-reading computer as needed.
Complete service records, reports, and other required documentation promptly, legibly, and accurately.
Follow safety rules and training, use required personal protective devices, and maintain a clean and safe work environment.
Follow City and department policies, procedures, and supervisor instructions; report issues through the appropriate chain of command.
Use good judgment, assist others, safeguard City property, report needed repairs, and maintain confidentiality regarding City business.
Attend assigned safety and other meetings and training.
Work outside normal hours as required and remain available for duty during emergency periods.
Perform other duties as assigned.