Utility Service Worker

City of Converse•Converse, TX

About The Position

The Utility Service Worker performs technical maintenance duties in the construction, maintenance, and operation of water and wastewater systems under direct or general supervision. The role includes routine operation and upkeep of wells, wastewater lift stations, generators, and a non-potable pump station; quality control sampling; recording daily facility operations; and maintaining the cleanliness and order of utility sites and facilities. The worker regularly interacts with customers and must communicate courteously and effectively with the public and City employees. The position requires field and construction work, safe operation of equipment and machinery, maintenance and repair of water and wastewater infrastructure, and accurate completion of service records and reports. The worker must be available for after-hours call-outs and emergency duty, attend assigned meetings and training, and maintain regular on-site attendance. Duties are performed with or without reasonable accommodation, and other duties may be assigned.

Requirements

High school graduation, a GED certificate, or equivalent.
At least a Class C Driver’s License and a satisfactory driving record.
Possess or obtain a Class D Water Operator License within 12 months of completing a Basic Waterworks Operations class from an approved training organization, and maintain a valid license meeting state requirements for the system size.
Possess or obtain at least a Class 1 Wastewater Collection Operator License within 12 months of completing a Wastewater Collection class from an approved training organization, and maintain a valid license meeting state requirements for the system size.
Be available during off-duty hours and respond to business calls in a timely manner.
Satisfactory background-check and pre-employment physical/medical examination results.
Knowledge of occupational hazards and standard safety practices, or the ability to gain and apply that knowledge.
Basic knowledge of machines and tools, including their uses, repair, and maintenance.
Ability to listen attentively, communicate clearly, and understand basic written information.
Ability to assess when something is wrong or likely to go wrong and to follow safe work practices and procedures.
Basic arithmetic knowledge.
Ability to monitor gauges, dials, and other indicators to confirm equipment is operating properly and within specifications.
Ability to perform routine equipment maintenance and determine needed adjustments or maintenance within the scope of expertise.
Ability to follow supervisor instructions and work independently with or without supervision.
Ability to establish and maintain effective working relationships.
Ability to walk and work on uneven surfaces and sit, stand, or crouch for extended periods.
Ability to work outdoors in extreme heat, cold, and inclement weather.
Ability to lift, carry, or move objects weighing up to 80 pounds unassisted.
Ability to balance, stoop, bend, kneel, stand, reach, grasp, push, and pull unassisted.
Ability to climb and descend ladders and stairs, effectively use hand tools, and move quickly without assistance in emergencies.
Ability to read, write, and speak English effectively and understand spoken English.
Ability to hear and speak clearly while operating a two-way radio.
Ability to record written data legibly and accurately.
Good visual acuity, hearing, listening ability, and motor coordination for using hand tools, driving, and responding to stimuli.
Ability to understand, learn, remember, and communicate job information and to understand, remember, and follow instructions, rules, and regulations.
Ability to work effectively under pressure and deadlines while responding to coworkers and the public.
Punctual, regular, in-person attendance at the worksite.

Responsibilities

Install, operate, repair, and maintain water and wastewater systems.
Routinely maintain and operate wells, lift stations, and generators.
Assist with sample collection, pipe assembly, and installation of taps, meters, and other devices.
Repair breaks in water distribution and wastewater collection systems.
Clean and maintain City property, including water well and storage sites, sewer lift stations, the non-potable pump station, and the Utility Operations Facility.
Install, repair, and upgrade water and wastewater lines and meters.
Safely operate equipment and machinery as directed.
Install, repair, and maintain equipment at well sites, lift stations, and other locations within the worker’s ability.
Investigate and diagnose water and wastewater leaks, stoppages, and complaints, and make repairs within the worker’s expertise.
Perform general and machine-aided labor and other construction duties as assigned.
Respond to after-hours call-outs under Utility Department stand-by procedures and during declared emergencies.
Care for and maintain assigned vehicles and equipment.
Maintain effective working relationships and communicate with City employees, customers, and the public.
Operate a handheld water meter-reading computer as needed.
Complete service records, reports, and other required documentation promptly, legibly, and accurately.
Follow safety rules and training, use required personal protective devices, and maintain a clean and safe work environment.
Follow City and Department policies, procedures, and supervisor instructions.
Use good judgment, assist others, report issues through proper channels, and safeguard City property.
Maintain confidentiality regarding City business.
Attend assigned safety and other meetings and training; work outside normal hours and remain available during emergency periods.
Perform other duties as assigned.