Utility Service Worker

City of Winter Park•City of Winter Park, FL
•Onsite

About The Position

Utility Service Workers I, II, and III perform routine and specific maintenance, repair, and installation of water and wastewater lines throughout the City’s water and wastewater distribution and collection systems. Work is performed under close supervision, with duties assigned according to specified procedures and detailed instructions. Work is checked frequently and reviewed through observation, work orders, and results achieved. Duties depend on the assigned division: Water Distribution, Construction Services, or Wastewater Collection. After the probationary period, employees may be placed on an on-call standby list as required for the position. The position requires general knowledge of relevant departmental and municipal rules, safety practices, and methods and materials used in utility systems. Utility Service Worker III is expected to apply working knowledge of relevant information and procedures.

Requirements

  • High school diploma or equivalent.
  • Possess and maintain a valid State of Florida Commercial Driver’s License (CDL) Class B with tanker endorsement, or obtain a Florida Commercial Learner’s Permit (CLP) within four months of hire and a CDL within 12 months of hire.
  • For Utility Service Worker II: two years of experience as a Utility Service Worker I with the City of Winter Park or equivalent outside employment; must be in good standing.
  • For Utility Service Worker III: four years of experience as a Utility Service Worker II with the City of Winter Park or equivalent outside employment; must be in good standing.
  • For Utility Service Worker III: ability to obtain and maintain a Florida State Water Distribution Class 3 License or Wastewater Collection “C” Certification within 1.5 years of hire.
  • General knowledge of departmental and municipal rules, regulations, policies, and procedures; occupational hazards and safety practices; and methods and materials used in water distribution or wastewater collection systems.
  • Skill in using tools employed by the assigned division for repair and maintenance work.
  • Ability to locate leaks, stoppages, and malfunctions in water and wastewater lines and related equipment, and set up and maintain bypass or dewatering pumps.
  • Ability to operate heavy equipment, including backhoes, skid steer loaders, front-end loaders, and tanker trucks in a limited capacity, as well as heavy hand machinery used to maintain water and wastewater lines.
  • Ability to read and understand water distribution or wastewater collection system maps.
  • Ability to operate equipment and vehicles safely under various conditions.
  • Ability to remain on call 24 hours a day, seven days a week for after-hours repairs, emergencies, and related concerns.
  • Ability to establish and maintain effective working relationships with employees, supervisors, City officials, and the public, and to communicate tactfully and impartially in person and in writing.
  • Ability to understand and follow oral and written instructions, keep accurate records, and demonstrate proficiency in the City of Winter Park Core Competencies.
  • Ability to perform heavy physical work, including exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds repetitively; climb, stoop, kneel, crouch, reach, stand, walk, push, pull, lift, and grasp; ascend and descend stairs, scaffolds, and ladders; work in confined or difficult-to-reach spaces; and repetitively operate tools and equipment.
  • Ability to work in varied environments and traverse obstacles throughout the City, with or without reasonable accommodation, and remain at jobsites for extended periods.
  • Ability to perform tasks involving precise movements, detect and distinguish features of the surroundings, and effectively communicate and exchange information.
  • Tasks may involve frequent exposure to inclement weather, sun, extreme temperatures, odors, dirt, dust, loud noises, and hazardous chemicals.
  • An equivalent combination of education, training, and experience that provides the required knowledge, skills, abilities, and competencies may be considered.

Responsibilities

  • Assist with installing, servicing, maintaining, and repairing water mains, service lines, meters, hydrants, valves, wastewater mains, laterals, manholes, force mains, stormwater systems, and related equipment, according to the assigned division.
  • Excavate holes and trenches for repairs, replacements, and installations, and apply temporary patches to streets, sidewalks, and green areas as required.
  • Set up and maintain traffic control devices, barricades, and other maintenance-of-traffic arrangements; assist with flagging.
  • Install, maintain, and operate bypass and dewatering pumps, hoses, and related apparatus.
  • Operate and maintain vehicles to transport personnel, tools, equipment, and supplies to worksites.
  • Operate hand and power tools, heavy equipment, electronic locating equipment, and specialized utility construction equipment as assigned.
  • Locate utility lines, valves, leaks, stoppages, and malfunctions; assist with locating and guiding drill heads during directional drilling.
  • Investigate wastewater collection system concerns, including customer backups, blockages, odors, and other complaints.
  • Inspect and respond to customer complaints and issues.
  • Maintain accurate daily paperwork and records, and perform routine safety inspections and maintenance on vehicles, tools, and equipment as applicable to the assigned division.
  • Perform facilities maintenance and cleaning at the level required for the assigned division.
  • Provide construction and operational support to other City departments and divisions as needed.
  • Train coworkers in proper utility construction methods and practices as applicable.
  • Remain available for on-call after-hours repairs and emergencies when assigned to the standby list.
  • Perform other work as assigned.
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