Utility Sales

PACKER FASTENER AND SUPPLY INC•Mendota Heights, MN
•$55,000 - $60,000•Onsite

About The Position

The Utility Sales role develops and expands relationships with current and prospective customers through multiple sales techniques. The position supports Packer Fastener’s strategy and vision while promoting the company’s “Swagger.” Depending on branch needs and the Branch Manager’s guidance, the role may focus on outside sales, inside sales, Vendor Managed Inventory (VMI), or a combination of these areas. It also assists with day-to-day branch operations as needed, including front-counter sales, quoting, follow-up, order entry, procurement, expediting, delivery, and record keeping.

Requirements

  • High school education or equivalent.
  • A strong aptitude for sales and a desire to sell.
  • Knowledge of product lines and pricing structure.
  • Basic math skills, including the ability to calculate discounts, interest, commissions, proportions, and percentages.
  • Excellent written and verbal communication skills.
  • Ability to think critically and solve practical problems.
  • Ability to work independently, manage multiple priorities with attention to detail, and demonstrate strong time-management skills.
  • Ability to lift, slide, and lower packages typically weighing 25–50 pounds and potentially up to 75 pounds.
  • Proficiency with common computer software, including Microsoft Office and database software.
  • Valid driver’s license and acceptable driving record.
  • Ability to obtain coverage through the company’s auto insurance carrier under its Driver Safety Policy.
  • Exhibit company Swagger.

Responsibilities

  • Meet sales KPI goals for revenue, gross profit percentage, pricing structure compliance, sales orders, and quotes.
  • Participate in branch L10 meetings and manager one-on-one meetings.
  • Maintain cleanliness and organization at the home branch.
  • Assist with branch operations as needed, including front-counter sales, operations functions, quoting, follow-up, order entry, procurement, expediting, delivery, and record keeping.
  • Develop and expand relationships with current and prospective customers through sales calls, cold-calling, industry networking, customer recommendations, and other techniques; close available sales opportunities.
  • Make outbound lead calls to potential and existing customers to qualify leads and sell products.
  • Address technical and business objections from prospective customers.
  • Identify opportunities for revenue and profit growth.
  • Develop new prospects and maintain contact with established customers to sell company products, primarily by telephone or other electronic communication.
  • Present product features, quote prices, prepare sales orders, and inform customers about product lines in response to questions or objections.
  • Perform customer service functions.
  • Manage an assigned VMI sales route on a recurring schedule and manage customer service needs during time off.
  • Execute the PF Vendor Managed Inventory sales process and maintain PF VMI standards.
  • Keep VMI locations clean, with organized inventory and updated labels.
  • Identify and pursue revenue and profit growth opportunities with assigned customers.
  • Look for ways to streamline daily operations and suggest improvements to customer service efficiency.
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