Manager, Utility Sales

KEEN Footwear•Portland, OR

3d•Remote

About The Position

The Manager, Utility Sales leads the Territory Manager team in achieving sales goals for an assigned category and is accountable for its sales and profits. The role acquires, expands, manages, and retains customers; establishes territory revenue targets; builds account relationships; determines assortments; and participates in sales appointments and presentations. The manager works with sales, marketing, finance, planning, service, and digital teams to develop strategic plans and improve the sales process, while providing market intelligence and recommendations to increase brand recognition, product penetration, and sales opportunities. This position is remote and requires travel up to 50% of the time. Candidates must maintain their primary residence and work location in one of the states listed in the posting.

Requirements

Bachelor’s degree in Business Administration or a related field.
At least five years of experience in sales or related experience in the footwear, apparel, or accessories industry.
Knowledge of current trends in the assigned category.
Sales account management or related experience.
Excellent interpersonal skills for working with customers and the Sales team.
Ability to work effectively within a Sales organization, satisfy diverse constituents, and manage competing or conflicting priorities under pressure.
Proficiency in Microsoft Office applications, with moderate Excel and data management/manipulation skills.
Advanced verbal and written communication skills and proficiency in personal and digital presentations, with the ability to communicate at all levels of the organization.
People and management skills, with a demonstrated ability to lead, coach, and build teams.
Motivation, discipline, teamwork, and self-starter capabilities.
Quantitative and analytical skills for forecasting and P&L management.
Strong organizational skills, ability to multitask in a fast-paced environment, and exceptional attention to detail.
Willingness and ability to travel up to 50% of the time.
MVR required.

Nice To Haves

Experience in the footwear industry.

Responsibilities

Lead and manage Territory Managers to achieve monthly, seasonal, and annual sales, profitability, and expense goals.
Set performance expectations, monitor results, coach performance, and ensure targets, bookings, product availability, and delivery timelines meet customer expectations.
Provide sales leadership with feedback and input on territory planning, account needs, prospects, competitors, and sales drivers.
Update leadership on sales developments, opportunities, and changes that could affect forecasts.
Build strategic plans and continually improve the sales process in partnership with sales, marketing, finance, planning, service, and digital teams.
Provide market intelligence and recommendations to improve brand recognition, product penetration, and sales opportunities.
Direct Territory Managers’ performance, development, and engagement through coaching, feedback, talent development, and accountability.
Foster a results-driven, collaborative culture and ensure Territory Managers have the product knowledge, sales tools, and marketing resources to support customers and achieve business objectives.
Develop customer relationships, understand account and sales team issues, and participate in Territory Managers’ sales calls.
Provide performance feedback and coach Territory Managers toward sales and development goals.
Review, negotiate, and approve customer terms and agreements in accordance with company policies and business objectives.