Manager, Utility Sales

KEEN Footwear•Portland, OR
•$150,000 - $160,000•Remote

About The Position

The Manager, Utility Sales leads the Territory Manager team to achieve sales goals for an assigned category. The role is accountable for sales and profits and focuses on acquiring, expanding, managing, and retaining customers. It works with a particular territory to establish revenue targets, build account relationships, determine assortments, and participate in sales appointments and presentations. The manager leads and develops Territory Managers, sets performance expectations, monitors results, and coaches employees to meet sales, profitability, and expense goals. The role partners with sales, marketing, finance, planning, service, and digital teams to develop strategic plans, improve the sales process, and maximize channel opportunities. It also builds customer relationships, participates in sales calls, and reviews, negotiates, and approves customer terms and agreements in line with company policies and business objectives. This is a remote position. Travel is required up to 50% of the time. Candidates must maintain their primary residence and work location in one of the states listed in the posting.

Requirements

  • Bachelor's degree in Business Administration or a related field.
  • At least five years of experience in sales or related experience in the footwear, apparel, or accessories industry.
  • Sales account management or related experience.
  • Knowledge of current trends in the assigned category.
  • Excellent interpersonal skills for working with customers and the Sales team.
  • Ability to work effectively within a Sales organization, meet the needs of diverse constituents, and manage competing and sometimes conflicting priorities under pressure.
  • Proficiency in Microsoft Office applications, with moderate Excel and data management and manipulation skills.
  • Advanced verbal and written communication skills and proficiency in personal and digital presentations, with the ability to communicate at all levels of the organization.
  • People and management skills, including a proven ability to lead, coach, and build teams.
  • Quantitative and analytical skills for forecasting and P&L management.
  • Strong organizational skills, ability to multitask in a fast-paced environment, and exceptional attention to detail.
  • Highly motivated, disciplined, collaborative, and a self-starter.
  • Ability to travel up to 50% of the time.
  • Must maintain a primary residence and work location in one of the states listed in the posting throughout employment.
  • MVR required.

Nice To Haves

  • Experience in the footwear industry.

Responsibilities

  • Lead and manage Territory Managers to achieve monthly, seasonal, and annual sales, profitability, and expense goals.
  • Establish performance expectations, monitor results, coach performance, and ensure individual targets, bookings, product availability, and delivery timelines meet customer expectations.
  • Provide sales leadership with feedback and input on territory planning, account needs, prospects, competitors, and sales drivers.
  • Update leadership on sales developments, opportunities, or changes that could affect forecasts.
  • Build strategic plans and continually improve the sales process to maximize channel opportunities, partnering with sales, marketing, finance, planning, service, and digital teams.
  • Provide feedback, market intelligence, and recommendations to improve brand recognition and product penetration and maximize sales opportunities.
  • Direct Territory Managers' performance, development, and engagement through coaching, feedback, talent development, and accountability.
  • Foster a results-driven, collaborative culture and ensure Territory Managers have product knowledge, sales tools, and marketing resources to support customers and achieve business objectives.
  • Develop customer relationships and understand account and sales team issues while participating in Territory Managers' sales calls.
  • Provide performance feedback and coach Territory Managers toward sales and developmental goals.
  • Review, negotiate, and approve customer terms and agreements in accordance with company policies and business objectives.
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