Utility Aide - Food and Nutrition

Baystate Health • Springfield, MA

12d • $16 - $21 • Onsite

About The Position

Under the direction of the Supervisor of Utility Aides and/or Manager of Production/Executive Chef, the Utility Aide performs a variety of essential tasks that support the daily operations of a professional healthcare kitchen. Responsibilities include disassembly of patient meal trays, food cart delivery and retrieval, loading and unloading of dishwasher, equipment cleaning, and maintaining the cleanliness and sanitation of food service and production areas. This role plays an important part in supporting patient care by ensuring that meal trays are efficiently disassembled, safety standards are followed, and kitchen equipment, utensils, and service areas remain clean, sanitary, organized and stocked. From supporting kitchen operations, you will help ensure that patients, visitors, and team members receive high-quality service.

Requirements

• GED or HiSET, Non-Graduate (Required)
• ServSave Food Handlers Certified - ServSafe National Restaurant Association

Nice To Haves

• High School Diploma, GED, or Hi-Set
• 2 years experience in a healthcare, restaurant or other hospitality setting

Responsibilities

• Coordinate Tray Delivery and Retrieval: Deliver carts containing assembled meal trays to designated hospital units, retrieve carts with soiled trays, and ensure timely and efficient service.
• Perform Dish Room Operations: Complete all essential dish room functions, including tray assembly, cart delivery and retrieval, tray removal, and loading and unloading the conveyor-type dish machine.
• Maintain Food Safety Standards: Follow proper handwashing, personal hygiene, glove use, food handling, and temperature control procedures to help protect patients and staff.
• Clean and Sanitize Equipment: Wash and sanitize plates, utensils, pots, pans, kitchen equipment, floors, and food preparation areas using approved cleaning procedures.
• Follow Sanitation and Quality Standards: Maintain temperature logs, quality control and quality assurance records, cleaning checklists, and maintenance reports in accordance with department procedures and applicable HACCP, Joint Commission, and Massachusetts Department of Public Health requirements.
• Use Cleaning Chemicals Safely: Follow established chemical handling procedures and quality assurance guidelines for appropriate sanitizer concentrations and chemical-to-water ratios, where applicable.
• Maintain a Clean and Organized Work Environment: Ensure clean items are stored appropriately and kept separate from soiled items to prevent contamination.
• Support Kitchen Operations: Assist with food preparation, special cleaning projects, and other operational duties as assigned to meet department needs.
• Work as Part of a Team: Collaborate with Food and Nutrition team members to maintain efficient operations in a fast-paced healthcare kitchen while demonstrating professionalism and a commitment to excellent customer service.
• Demonstrate Initiative and Flexibility: Work independently with minimal supervision and respond to changing priorities and additional assignments as needed.

Benefits

• Medical, dental, and vision coverage, including local Health New England plans.
• Tuition assistance, CEUs, and professional development opportunities.
• Clinical advancement, leadership development, and internal career opportunities.
• Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement savings and employer match.
• Generous PTO for eligible employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED