Utility Account Manager - Utility & Work Truck (Southwest Florida)

Ring Power Corporation•Sarasota, FL

About The Position

Ring Power Corporation is hiring a Utility Account Manager for the Southwest Florida territory. The role manages and grows a customer territory through prospecting, relationship development, and sales opportunity tracking. The manager supports customers with technical and educational resources, working with Ring Power’s technical and training experts, and collaborates across departments and divisions on marketing, sales, service, and operations. The position contributes to market goals and objectives, prepares an annual territory forecast and plan for manager approval, maintains customer account and credit information, and keeps CRM records current. The role requires professional conduct, ongoing learning, and adherence to company policies and safety expectations. It has no supervisory responsibility and is regularly monitored, with some discretion in setting priorities and making decisions within established parameters. Work is scheduled during regular business hours, with frequent requirements to work nights, holidays, and weekends. The job is primarily performed indoors, with occasional exposure to extreme heat, noise, physical hazards, and atmospheric conditions. Physical activities include frequent standing, sitting, walking, talking, and hearing; occasional stooping, crouching, reaching, grasping, pulling and lifting up to 25 pounds.

Requirements

High school diploma or GED.
1–2 years of experience.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
Bachelor’s degree or equivalent experience.
Demonstrated job-specific knowledge, skills, and ability to resolve work-related challenges.
Ability to use active listening and communicate clearly using appropriate methods.
Ability to plan, organize, prioritize, and adjust work schedules and plans.
Ability to solve complex problems with little guidance; independent research and analysis may be required.
Ability to work with some discretion in decision-making and setting priorities within established parameters.
Ability to support and follow workplace safety practices.

Nice To Haves

Sales experience.
Industry or technical experience.
Skill with Microsoft Office 365 Suite.
Customer relationship management experience.

Responsibilities

Manage the Southwest Florida territory through cold calls, customer relationship building, and customer-base expansion.
Provide or coordinate technical and educational support for customers, collaborating with technical and training experts.
Assist managers in developing annual market goals and objectives, including goals for specific accounts, products, or industries, and participate in periodic progress reviews.
Develop and submit a yearly territory forecast and plan for manager approval.
Develop and maintain customer accounts, establish appropriate credit levels, track sales opportunities and activities in the CRM, and keep records current.
Maintain professional conduct and appearance, and commit to personal and professional growth and learning.
Perform division-specific roles and responsibilities as directed by divisional managers and executives.
Collaborate with Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.
Perform other duties as assigned.
Support, encourage, and follow safe work behavior.
Communicate clearly and consistently, keep relevant people informed, and use feedback to confirm effective communication.
Build credibility by being responsible, reliable, trustworthy, honest, and accountable for work quality and timeliness.
Approach challenging work with confidence and drive, and see tasks and projects through to completion.
Negotiate by understanding others’ interests, explaining positions, and seeking mutually agreeable solutions.
Develop positive relationships and address interpersonal concerns considerately, escalating critical issues when necessary.
Plan and organize work by setting schedules, sequencing tasks, prioritizing actions, considering risks, and adjusting plans based on input.
Respond promptly and effectively to customer needs and concerns.
Analyze industry and market trends, propose long-term strategies, anticipate potential problems, and develop contingency plans.