Utility Account Manager - Utility & Work Truck

Ring Power Corporation•Aiken, SC
•Remote

About The Position

The Utility Account Manager is responsible for effectively managing their assigned territory, which encompasses the entire state of South Carolina. This role involves conducting cold calls, building and strengthening customer relationships, and expanding the customer base. The position also requires providing or facilitating technical and educational support to customers, collaborating with internal experts to enhance customer understanding of products, services, and solutions. The Account Manager will assist managers in developing annual market goals and objectives, including specific accounts, products, and industries, with periodic progress reviews. A key responsibility is developing and submitting a yearly territory forecast and plan for manager approval. Additionally, the role involves developing and maintaining customer accounts, establishing proper credit levels, tracking all sales opportunities and activities in the CRM, and ensuring records are current. The individual is expected to conduct themselves professionally, committing to personal and professional growth, demonstrating honesty, consideration, and respect, and maintaining a professional appearance. They will also perform division-specific roles and responsibilities as directed by management and collaborate with other Ring Power professionals, departments, and divisions on marketing, sales, service, and operations. Other duties as assigned are also part of the role.

Requirements

  • Formal Education High School diploma or GED
  • 1-2 years experience
  • Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
  • Bachelor's degree or equivalent experience.

Nice To Haves

  • Sales experience
  • Industry or technical experience
  • Skill with Microsoft Office 365 Suite
  • Customer Relations Management experience

Responsibilities

  • Effectively manages their territory, including conducting cold calls, building and strengthening relationships with customers, and expanding the customer base.
  • Provides or facilitates technical and educational support to customers, collaborating with other Ring Power technical and training experts to build credibility and advance customer learning about products, services, and solutions.
  • Assists managers in developing annual goals and objectives for the market, including specific accounts, products and/or industries. With periodic progress reviews.
  • Develops and submits yearly territory forecast and plan for approval by manager.
  • Develops and maintains customer accounts, including establishing proper credit levels as well as tracking all sales opportunities and activities in the CRM and keeping records current.
  • Conducts her/himself as a professional: committing to personal and professional growth and learning; being honest, considerate and respectful; and maintaining a professional appearance.
  • Performs division - specific roles and fulfills division - specific responsibilities as directed by divisional managers and executives.
  • Collaborates with other Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.
  • Performs other duties as assigned.
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