About The Position

The Utility Account Manager is responsible for managing their territory in the Metro Atlanta Area. This includes conducting cold calls, building and strengthening customer relationships, and expanding the customer base. The role also involves providing technical and educational support to customers, collaborating with internal experts, and assisting managers in developing annual goals and objectives for the market. The Account Manager will develop and submit yearly territory forecasts and plans, maintain customer accounts, track sales opportunities in the CRM, and ensure records are current. A key aspect of the role is to conduct oneself professionally, committing to personal and professional growth, honesty, consideration, respect, and maintaining a professional appearance. The position also requires collaboration with other Ring Power professionals and departments on various initiatives and performing other duties as assigned.

Requirements

  • Formal Education: High School diploma or GED
  • Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
  • Bachelor's degree or equivalent experience.

Nice To Haves

  • Sales experience
  • Industry or technical experience
  • Skill with Microsoft Office 365 Suite
  • Customer Relations Management experience

Responsibilities

  • Effectively manages their territory, including conducting cold calls, building and strengthening relationships with customers, and expanding the customer base.
  • Provides or facilitates technical and educational support to customers, collaborating with other Ring Power technical and training experts to build credibility and advance customer learning about products, services, and solutions.
  • Assists managers in developing annual goals and objectives for the market, including specific accounts, products and/or industries.
  • Develops and submits yearly territory forecast and plan for approval by manager.
  • Develops and maintains customer accounts, including establishing proper credit levels as well as tracking all sales opportunities and activities in the CRM and keeping records current.
  • Conducts her/himself as a professional: committing to personal and professional growth and learning; being honest, considerate and respectful; and maintaining a professional appearance.
  • Performs division - specific roles and fulfills division - specific responsibilities as directed by divisional managers and executives.
  • Collaborates with other Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.
  • Performs other duties as assigned.
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