Utility Account Manager - Utility & Work Truck

Ring Power•Aiken, SC
•Remote

About The Position

The Utility Account Manager is responsible for managing their assigned territory, which includes the entire state of South Carolina. This role involves proactive customer engagement through cold calls, building and strengthening customer relationships, and expanding the customer base. The Account Manager will also provide technical and educational support to customers, collaborating with internal experts to enhance customer understanding of products, services, and solutions. Key responsibilities include assisting management in setting annual territory goals, developing and submitting territory forecasts and plans, managing customer accounts (including credit levels), and meticulously tracking sales opportunities and activities in the CRM. The position requires a high level of professionalism, commitment to personal and professional growth, honesty, consideration, respect, and a professional appearance. The role also involves collaboration with other departments and divisions within Ring Power for marketing, sales, service, and operations, and performing other duties as assigned.

Requirements

  • High School diploma or GED
  • 1-2 years of experience
  • Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
  • Bachelor's degree or equivalent experience.

Nice To Haves

  • Sales experience
  • Industry or technical experience
  • Skill with Microsoft Office 365 Suite
  • Customer Relations Management experience

Responsibilities

  • Effectively manages their territory, including conducting cold calls, building and strengthening relationships with customers, and expanding the customer base.
  • Provides or facilitates technical and educational support to customers, collaborating with other Ring Power technical and training experts to build credibility and advance customer learning about products, services, and solutions.
  • Assists managers in developing annual goals and objectives for the market, including specific accounts, products and/or industries.
  • Develops and submits yearly territory forecast and plan for approval by manager.
  • Develops and maintains customer accounts, including establishing proper credit levels as well as tracking all sales opportunities and activities in the CRM and keeping records current.
  • Conducts her/himself as a professional: committing to personal and professional growth and learning; being honest, considerate and respectful; and maintaining a professional appearance.
  • Performs division - specific roles and fulfills division - specific responsibilities as directed by divisional managers and executives.
  • Collaborates with other Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.
  • Performs other duties as assigned.
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