Utility Account Manager - Utility & Work Truck (Southwest Florida)

Ring Power•Sarasota, FL

About The Position

The Utility Account Manager manages the Utility & Work Truck territory in Southwest Florida. The role builds and strengthens customer relationships, expands the customer base, and provides or coordinates technical and educational support in collaboration with Ring Power technical and training experts. The manager contributes to market goals, develops a yearly territory forecast and plan for approval, and maintains customer accounts, credit levels, sales opportunities, and activity records in the CRM. The position collaborates across Ring Power departments and divisions on marketing, sales, service, and operations, and carries out other duties as assigned. The role requires professional conduct, ongoing personal and professional development, and adherence to safe work practices. Work is scheduled during regular business hours, with frequent requirements to work nights, holidays, and weekends. The position has no supervisory responsibility and is regularly monitored, with some discretion in setting priorities and making decisions within established parameters.

Requirements

High school diploma or GED.
1–2 years of experience.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
Job-related knowledge and skills, with the ability to apply them to resolve workplace challenges.
Ability to solve complex problems with little guidance; independent research and analysis may be required.
Ability to work during regular business hours, with frequent requirements to work nights, holidays, and weekends.

Nice To Haves

Bachelor’s degree or equivalent experience.
Sales experience.
Industry or technical experience.
Skill with Microsoft Office 365 Suite.
Customer relationship management experience.

Responsibilities

Manage the Southwest Florida territory through cold calls, customer relationship building, and customer-base expansion.
Provide or coordinate technical and educational support for customers in collaboration with Ring Power technical and training experts.
Assist managers in developing annual market goals and objectives, including those for specific accounts, products, and industries, and participate in periodic progress reviews.
Develop and submit a yearly territory forecast and plan for manager approval.
Develop and maintain customer accounts, establish appropriate credit levels, track sales opportunities and activities in the CRM, and keep records current.
Conduct oneself professionally, pursue personal and professional growth, and treat others honestly, considerately, and respectfully while maintaining a professional appearance.
Perform division-specific roles and responsibilities as directed by divisional managers and executives.
Collaborate with Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.
Perform other duties as assigned.
Follow, support, and encourage safe work behavior.
Communicate clearly and consistently, keep relevant people informed, and verify that communication is understood.
Maintain commitments and take responsibility for the quality and timeliness of work.
Plan, organize, and adjust work schedules and priorities to meet goals.
Address customer concerns promptly and work with customers to meet their needs.
Analyze industry and market trends, develop strategic approaches, and anticipate potential problems.