Usher

DAVID SAXE PRODUCTIONS • Spring Valley, NV

6d • Onsite

About The Position

Ushers are assigned to greet and assist guests while maintaining order and safety during events. This role involves ensuring guests are comfortable and have a positive experience during shows. The Usher will be responsible for managing assigned areas, responding to guest needs, and assisting with various operational tasks within the theater.

Requirements

• Prior customer service experience
• Ability to communicate effectively in a positive and upbeat fashion
• Professional, neat, and well-groomed appearance adhering to Company appearance standards
• Must be able to work well with others as a team
• Excellent time management skills
• Highly attentive to detail
• Ability to respond calmly and handle many customers’ demands in a fast-paced environment
• Ability to work varied shifts, weekends, and holidays, while meeting Company attendance guidelines
• Must be able to understand, read, write, and speak English clearly
• Experience recognizing and responding to visual and audio cues
• Ability to withstand prolonged walking, standing, bending, pushing, climbing, and/or kneeling without restrictions
• Must be able to continuously maneuver up and down stairs
• Ability to lift up to 50 pounds

Nice To Haves

• Showroom usher experience preferred

Responsibilities

• Assist guest with seating location
• Collect and review tickets from guests as directed
• Answer guest inquiries regarding exits and amenities such as restrooms and concessions
• Keep aisles clear of obstacles
• Oversee assigned area for situations requiring staff attention (spills, disruptive guests, etc.)
• Assist with cleaning the theaters and restrooms between and after shows
• Diffuse potentially physical and/or dangerous situations using non-physical methods
• Assist with the enforcement of the camera/taping policies for each event
• Alert management of any guest’s special needs or emergency situations
• Maintain a constant awareness of safety and accident prevention
• Assist with stocking the bars and retrieving items as needed
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed