Usher

Legends Global • Abilene, TX

1d • Onsite

About The Position

This position is required to assist patrons with their customer service needs while attending a public or private event. The role involves assisting patrons with seating or other information, maintaining a presence in the assigned viewing area, and overseeing the area for any issues that require staff attention. The Usher will also receive and act on complaints from patrons according to established policies and procedures.

Requirements

• High School Diploma or GED preferred
• One-year prior experience in a customer service position preferred
• Must be able to communicate clearly, have a friendly disposition, and a smile!
• Candidates must be able to stay calm in the stressful and fast-paced environment of an arena.
• Experience in handling conflict in a friendly and effective manner is preferred.
• Ability to navigate a variety of floor surfaces and areas, including continuous standing and walking, including up and down stairs.
• Ability to verbally communicate in a clear manner with guests, teammates, and building staff.
• Ability to work in a variety of environments, including but not limited to heights, elevators, darkened theatre, around crowds, loud noise, and flashing lights.
• Continuous standing and walking, including up and down stairs.

Responsibilities

• Assist patrons with seating or other information as needed
• Maintain position on post, viewing area of responsibility
• Oversee assigned area for spills or situations requiring staff attention
• Receive and act on complaints from patrons according to established policies and procedures
• All other duties as assigned
• Performs other related duties as assigned by Manager/Supervisor

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED