User Study Proctor

The AES Group•Cupertino, CA

12d•Onsite

About The Position

The AES Group is seeking detail-oriented and highly organized User Study Proctors to support foundational research for a client in the consumer technology industry. The role collects quantitative and qualitative data to inform product design and development in the audio and vision space. Proctors conduct human-subject research, facilitate user studies, manage participants, and troubleshoot technical equipment in a fast-paced, research-driven environment. The position is fully onsite five days per week at a secure facility in Sunnyvale and/or Cupertino, California. Work is scheduled Monday through Friday as required by the program, with study sessions between 7:30 AM and 5:30 PM. The stated pay rate is $75,000 to $85,000 per year.

Requirements

Prior academic or professional experience involving human-subject research, user studies, clinical studies, or related research activities.
Understanding of Human Factors Research and appropriate user study methodologies.
Familiarity with qualitative and quantitative research methods, including interviews, surveys, observations, and diary studies.
Ability to organize research activities, manage competing priorities, and multitask effectively in a fast-paced environment.
Strong communication, participant engagement, organization, and problem-solving skills.
Experience managing calendars, coordinating schedules, and handling participant logistics.
Proficiency in Apple Numbers or comparable spreadsheet applications.
Ability to troubleshoot technical issues involving research equipment, data collection systems, and electronic devices.
Commitment to participant privacy, confidentiality, research integrity, and protection of unreleased products.
Ability to work onsite five days per week at a secure facility in Sunnyvale and/or Cupertino.
Availability to support study sessions Monday through Friday between 7:30 AM and 5:30 PM, as required.
Physical ability to stand and move around for extended periods and sufficient manual dexterity to handle study equipment.

Nice To Haves

Background in Human Factors Engineering or Human Factors Research.
Background in Human-Computer Interaction (HCI).
Background in User Experience (UX) or User Interface (UI) Research.
Experience with Virtual Reality (VR), audio headset, or wearable technology studies.
Background in human physiology or behavioral research.
Experience with clinical trials or other human-subject research programs.
Experience with data analysis tools such as MATLAB, JMP, Python, or R.
Familiarity with motion capture systems or photogrammetry.
Experience working with integrated sensors, including load cells and strain gauges.
Exposure to research data processing, visualization, and quality validation.

Responsibilities

Recruit and schedule study participants while supporting diversity and inclusion requirements.
Facilitate and moderate in-person user studies using detailed, evolving research protocols.
Provide participants with a welcoming, professional, and positive experience.
Ensure participants follow study procedures and document protocol deviations, issues, and observations accurately.
Collect quantitative data from research devices and equipment and verify its accuracy, completeness, and quality.
Gather qualitative feedback through interviews, surveys, observations, and other approved research methods.
Manage participant communications, scheduling, attendance, and compensation.
Prepare, configure, maintain, and troubleshoot research equipment, study devices, and data collection systems.
Perform basic troubleshooting of development-stage consumer electronics.
Monitor study progress, participation metrics, and data collection activities; communicate status updates and proactively escalate issues.
Coordinate with cross-functional teams and data consumers to align collection plans, resolve challenges, and improve research workflows.
Set up and maintain study environments for smooth and consistent data collection.
Assist with basic data processing, visualization, survey distribution, and feedback analysis.
Prepare presentations, summarize study outcomes, and communicate findings to stakeholders and management.
Support additional research and data collection initiatives as program priorities evolve.