Test Proctor

PSI Services•Metairie, LA

10h•Onsite

About The Position

PSI provides license and certification exams for state and federal agencies, as well as assessments for public and private companies. Its mission is to create a positive testing experience that empowers candidates to succeed. The Test Center Administrator (Exam Proctor) helps maintain exam integrity and deliver a smooth, professional experience for test takers. This is an entry-level position with training provided, suited to someone who values accuracy, customer service, and a calm testing environment.

Requirements

High school diploma or equivalent.
U.S. citizenship.
Strong communication skills and attention to detail.
Ability to remain calm under pressure and handle sensitive situations.
Basic computer skills.
Physical ability to stand or walk for up to 40% of the shift.
Commitment to exam security and compliance.

Nice To Haves

Customer service experience; training is provided.
Microsoft Office experience.

Responsibilities

Welcome test takers and clearly explain testing procedures.
Verify IDs and maintain strict exam security protocols.
Set up workstations and troubleshoot technical issues with internal teams.
Supervise exams and ensure compliance with PSI policies.
Perform opening and closing procedures and light housekeeping, such as sanitizing workstations.
Work with internal departments, including IT, to resolve Test Center technical issues.
Support test takers with accessibility needs.