Test Proctor
PSI Services•Bend, OR
•Onsite
About The Position
The Test Center Administrator (Exam Proctor) helps maintain exam integrity and provide a smooth, professional experience for test takers. This entry-level role includes training and is suited to someone who values accuracy, customer service, and a calm testing environment. The position is based at PSI’s test center at 325 NW. Vermont St, #106, Bend, OR 97701, and pays $19.51 per hour. The full-time schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.
Requirements
- High school diploma or equivalent.
- U.S. citizenship.
- Strong communication skills and attention to detail.
- Ability to remain calm under pressure and handle sensitive situations.
- Basic computer skills.
- Physical ability to stand or walk for up to 40% of the shift.
- Commitment to exam security and compliance.
Nice To Haves
- Customer service experience; training is provided.
- Microsoft Office experience.
Responsibilities
- Welcome test takers and explain testing procedures clearly.
- Verify identification and maintain strict exam security protocols.
- Set up workstations and troubleshoot technical issues with internal teams.
- Supervise exams and ensure compliance with PSI policies.
- Perform opening and closing procedures and light housekeeping, such as sanitizing workstations.
- Coordinate with internal departments, including IT, to resolve technical issues in the test center.
- Support test takers with accessibility needs.
Benefits
- Medical, dental, and vision benefits.
- Paid time off.
- Retirement plans, including a 401(k) and pension.
- Flexible scheduling and work-life balance.
- Career development and training opportunities.
- Wellness programs and global initiatives.
- Volunteer opportunities and community engagement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
